Key Holder

IT'SUGAR LLC • City of Syracuse, NY

6d • $17 - $19

About The Position

IT’SUGAR is seeking a fun and dynamic Retail Keyholder to deliver a SWEET customer experience while promoting the brand. The Keyholder provides exceptional customer service and supports store duties, including sales floor merchandising and maintenance, product knowledge, register operations, and store opening or closing as needed. The role calls for a positive, playful, present team member who helps create a humorous and entertaining experience for customers.

Requirements

• Must be at least 18 years old.
• High school diploma or equivalent preferred.
• Six months of experience in a similar retail role preferred.
• Willingness to work a flexible schedule, including days, evenings, weekends, and holidays.
• Ability to use a POS/cash register.
• Ability to stand and walk for long periods; use hands to handle or feel; reach with hands and arms; and talk or hear.
• Ability to lift or move up to 25 pounds independently and up to 50 pounds with assistance.
• Ability to work alone or with minimal supervision.

Nice To Haves

• High school diploma or equivalent.
• Six months of experience in a similar retail role.

Responsibilities

• Assist customers with requests and inquiries.
• Follow the SUGARTAINMENT customer engagement model.
• Keep the sales floor clean and organized and maintain store visual standards.
• Operate the POS/register and properly cash out customers.
• Follow through on customer requests for specific items and suggest additional products.
• Explain product benefits, features, prices, quality, and value to support sales goals.
• Maintain store cash-handling records.
• Perform opening and closing procedures as needed.
• Merchandise displays according to visual guidelines.
• Assist with setup for special events and promotions.
• Understand loss prevention policies and procedures and communicate issues to the Store Manager.
• Maintain sales floor, backroom, and restroom areas, including cleaning and mopping.
• Represent IT’SUGAR’s core values of being Positive, Playful, Present, and a Difference Maker.
• Display enthusiasm and cheerfulness while working collaboratively with the team.

Benefits

• Flexible scheduling
• Career growth opportunities
• Training and development
• 30% employee discount
• Perk Spot discounts on cell phones, travel, theme parks, and other offerings
• 401(k) with company match beginning the first of the month after 60 days of employment
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED