Key Holder

RevZilla•Dallas, TX

About The Position

The Key Holder is an essential sales leader who provides customers with a great retail experience and helps achieve daily sales objectives. The role requires strong product knowledge and the ability to explain product features and benefits to customers and team members. The Key Holder assists with store operations, including opening and closing procedures, returns and store credit, special orders, and assigning tasks to Sales Associates. The position also supports store cleanliness, merchandising, displays, and operational improvements. Candidates should be motorcycle riders or have a varied riding background and be interested in sharing their experiences with customers.

Requirements

  • At least 1 year of Key Holder or Sales Lead experience, or equivalent retail-store experience.
  • At least 2 years of sales or customer service experience.
  • A self-starter mentality and ability to consistently deliver an outstanding, personalized retail experience.
  • An open mind and eagerness to learn and participate in the riding community.
  • Experience with computers and POS systems.
  • Motorcycle riding, knowledge, or interest.

Responsibilities

  • Provide every customer with a great experience and an outstanding, personalized retail experience.
  • Achieve daily sales objectives as an essential sales leader for the store.
  • Maintain expert knowledge of RevZilla products, seek out training, and share product knowledge and trends with customers.
  • Assist with store operations, including opening and closing procedures, returns and store credit, and special orders.
  • Divide tasks among Sales Associates.
  • Maintain store cleanliness, seasonal and fill-in merchandising, and displays.
  • Offer ideas to improve the operational efficiency of the retail operation and customer experience.
  • Share motorcycle riding experiences and product knowledge with customers.

Benefits

  • Full-time employees receive medical, dental, vision, life, and accident benefits.
  • Paid time off for full-time employees.
  • 401(k) matching for full-time employees.
  • Employee discount for all employees.
  • Voluntary DailyPay benefit, available to all team members immediately upon hire, allowing secure, instant transfers of earned pay before payday.
  • Career opportunities and promotion from within.
  • Opportunities to represent RevZilla at special events.
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