Part Time Key Holder - Market Street

Rhone Apparel•The Woodlands, TX

6d•Onsite

About The Position

The Retail Key Holder works on the frontlines to ensure each customer has a positive and comfortable experience, serving as an ambassador for Rhone and its values. The role oversees other team members and opens and closes the store as needed. The Key Holder leads the sales floor, supports customers and associates, maintains store presentation and operations, and brings a passion for fitness and a healthy lifestyle.

Requirements

Strong interpersonal communication and customer service skills.
Strong organizational, time-management, and multitasking skills.
Positive attitude and upbeat personality.
Ability to use technology effectively and engage with customers and teammates to meet goals.
Willingness to learn, receive feedback, and take action as required.
Ability to learn procedural knowledge through on-the-job training.
Ability to handle customer interactions and potential issues courteously and professionally.
Ability and desire to work in a tight-knit team environment.
Willingness to work a flexible schedule, including evenings, weekends, and holidays.
Available to work a minimum of three 4-hour shifts per week.
Ability to adhere to scheduled shifts punctually.
Ability to lift 25 pounds.
Comfortable climbing ladders, moving regularly, and standing for extended periods.
Must be legally authorized to work in the United States.
Must be at least 18 years old.
Passion for fitness and living a healthy lifestyle.

Responsibilities

Lead the sales floor by driving the store’s vision and purpose and serving as the point of contact for customer service and operational questions.
Mentor team members by setting an example of excellent customer experience and product knowledge.
Provide timely feedback and recognition to Retail Sales Associates.
Foster and support a productive employee culture.
Gather feedback from customers and team members, and share observations with the store management team.
Deliver results while putting customers first and applying an omni-channel mindset.
Build relationships with customers, team members, and business partners.
Educate customers on Rhone product features and benefits, and recommend products based on their needs.
Maintain the sales floor, product, signage, and displays according to visual merchandising standards.
Work with store management to ensure shipping and receiving follow Company standards.
Keep the stockroom neat and organized according to company standards.
Take initiative on tasks, ask questions, and share ideas.
Demonstrate inclusive behavior with team members and customers.
Open and close the store as needed.