Key Holder

Tattoo Partners Operations • Mesa, AZ

11d

About The Position

We are seeking a dependable and energetic Key Holder to support the daily operations of a high-end tattoo studio. This customer-focused, detail-oriented role supports the management team, opens and closes the studio, and helps ensure daily tasks are completed with excellence. The Key Holder serves as a liaison between clients, staff, and management while helping uphold the studio’s commitment to service, quality, and creativity in a fast-paced, artistic environment.

Requirements

• Prior experience in a key holder or supervisory role, preferably in a high-end service or retail environment.
• Strong customer service and interpersonal skills.
• Basic administrative and organizational skills, including email handling and data entry.
• Ability to take initiative, stay calm under pressure, and solve problems independently.
• Comfort using POS systems and scheduling software, and handling cash.
• Positive attitude and flexibility to adapt to the evolving needs of the studio.

Responsibilities

• Provide exceptional service to clients from check-in through follow-up.
• Assist with appointment bookings, product recommendations, and general inquiries.
• Create a welcoming environment that reflects the studio’s upscale and inclusive atmosphere.
• Promote and sell studio services and retail products to help meet sales goals.
• Stay informed about promotions and collaborate with the team to drive sales.
• Track customer preferences and provide personalized product or service suggestions.
• Open and close the studio independently, following security and cash-handling protocols.
• Assist with administrative tasks, including appointment scheduling, POS transactions, and basic inventory restocking.
• Keep the front desk and common areas clean, organized, and functioning efficiently.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed