Key Holder
Everything But Water•Palo Alto, CA
•Onsite
About The Position
The Key Holder partners with the Store Management team to create a customer-centric environment through extraordinary customer service. They work with Associates to support the Company’s customer service model, brand standards, and store operations. The position supports the Store Manager and Assistant Store Manager with business needs and shift coverage, and may supervise Sales Associates.
Requirements
- 2–4 years of experience in retail sales.
- 1 year of supervisory experience.
- Availability must include nights, weekends, and holidays.
- Effective customer engagement skills.
- High-level interpersonal and communication skills.
- Ability to stand and walk for an eight-hour shift, climb a ladder, and lift at least 15 pounds.
- Must be at least 18 years of age.
- Must be fluent in English (speaking, reading, and writing).
Responsibilities
- Work closely with the Store Manager and Assistant Store Manager to support business needs and ensure adequate shift coverage; at times, supervise Sales Associates.
- Deliver exceptional customer service by demonstrating the Company’s selling model confidently and knowledgeably.
- Maintain brand standards for cleanliness, organization, and visual presentation.
- Understand sales goals and align behaviors accordingly.
Benefits
- 401(k) participation
- Merchandise discounts
- Additional benefits for eligible Associates
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
