Key Holder

IT'SUGAR LLC • Glendale, AZ

18d

About The Position

IT’SUGAR is hiring a Retail Keyholder to provide a humorous, upbeat customer experience while promoting the brand. The role supports store operations through customer service, sales, merchandising, product knowledge, register duties, and store maintenance. The Keyholder may be responsible for opening or closing the store as needed and works collaboratively while representing IT’SUGAR’s values of being Positive, Playful, Present, and a Difference Maker.

Requirements

• Must be at least 18 years old.
• High school diploma or equivalent preferred.
• Six months of experience in a similar retail role preferred.
• Willingness to work a flexible schedule, including days, evenings, weekends, and holidays.
• Ability to use a POS/cash register.
• Ability to stand and walk for long periods, use hands to handle or feel, reach with hands and arms, and talk or hear.
• Ability to independently lift or move up to 25 pounds and lift or move up to 50 pounds with assistance.
• Ability to work alone or with minimal supervision.

Nice To Haves

• High school diploma or equivalent.
• Six months of experience in a similar retail role.

Responsibilities

• Assist customers with requests and inquiries and follow the SUGARTAINMENT customer engagement model.
• Keep the sales floor clean and organized while maintaining store visual standards.
• Operate the POS/register and properly cash out customers.
• Follow up on customers’ requests for specific items and suggest additional products.
• Explain product benefits, features, prices, quality, value, and other product information to support sales goals.
• Maintain store cash-handling records.
• Perform opening and closing procedures as needed.
• Merchandise displays according to visual guidelines.
• Assist with setup for special events and promotions.
• Understand and follow Loss Prevention policies and procedures, and communicate Loss Prevention issues to the Store Manager.
• Maintain sales floor, backroom, and restroom areas, including cleaning and mopping.
• Represent the company’s core values and work enthusiastically and cheerfully with the team.

Benefits

• Flexible scheduling
• Career growth opportunities
• Training and development
• 30% employee discount
• Perk Spot discounts on cell phones, travel, theme parks, and other items
• 401(k) with company match beginning the first of the month after 60 days of employment
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED