Key Holder

IT'SUGAR LLC•Farmington, UT
•$14 - $14

About The Position

IT’SUGAR is seeking a fun and dynamic Retail Keyholder to provide an entertaining customer experience while promoting the brand. The role delivers exceptional customer service and supports store operations, including sales floor merchandising and maintenance, product knowledge, register duties, and opening or closing the store as needed. The Keyholder is expected to represent IT’SUGAR’s values of being Positive, Playful, Present, and a Difference Maker, while working cheerfully and collaboratively with the team.

Requirements

  • Must be at least 18 years old.
  • High school diploma or equivalent preferred.
  • Six months of experience in a similar retail role preferred.
  • Willingness to work a flexible schedule, including days, evenings, weekends, and holidays.
  • Ability to use a POS/cash register.
  • Ability to stand and walk for long periods; use hands to handle or feel; reach with hands and arms; and talk or hear.
  • Ability to lift or move up to 25 lbs. independently and up to 50 lbs. with assistance.
  • Ability to work alone or with minimal supervision.

Nice To Haves

  • High school diploma or equivalent.
  • Six months of experience in a similar retail role.

Responsibilities

  • Assist customers with requests and inquiries.
  • Follow the SUGARTAINMENT customer engagement model.
  • Keep the sales floor clean and organized while maintaining store visual standards.
  • Operate the POS/register and properly cash out customers.
  • Follow up on requests for specific products and suggest additional items.
  • Explain product benefits, features, prices, quality, value, and other information to support sales goals.
  • Maintain store cash-handling records.
  • Complete opening and closing procedures as needed.
  • Merchandise displays according to visual guidelines.
  • Assist with setup for special events and promotions.
  • Understand Loss Prevention policies and procedures and communicate Loss Prevention issues to the Store Manager.
  • Maintain sales floor, backroom, and restroom areas, including cleaning and mopping.
  • Represent the company’s core values and work collaboratively with the team.

Benefits

  • Flexible scheduling
  • Career growth opportunities
  • Training and development
  • 30% employee discount
  • Perk Spot discounts on cell phones, travel, theme parks, and more
  • 401(k) with company match beginning the first of the month after 60 days of employment
  • Employee Assistance Program
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