Key Holder

IT'SUGAR LLC • Peabody, MA

12d • $15 - $17

About The Position

IT’SUGAR is seeking a fun, dynamic Retail Keyholder to deliver a sweet customer experience and promote the brand. The role combines customer service and sales with day-to-day store responsibilities, including merchandising, maintaining the sales floor, product knowledge, and register duties. The Keyholder may also be responsible for opening or closing the store.

Requirements

• Must be at least 18 years of age.
• High school diploma or equivalent preferred.
• Six months of experience in a similar retail role preferred.
• Willingness to work a flexible schedule, including days, evenings, weekends, and holidays.
• Ability to use a POS/cash register.
• Ability to stand and walk for long periods; use hands to handle or feel; reach with hands and arms; and talk or hear.
• Ability to independently lift or move up to 25 pounds and lift or move up to 50 pounds with assistance.
• Ability to work alone or with minimal supervision.

Nice To Haves

• High school diploma or equivalent.
• Six months of experience in a similar retail role.

Responsibilities

• Assist customers with requests and inquiries and follow the SUGARTAINMENT customer engagement model.
• Keep the sales floor clean and organized while maintaining store visual standards.
• Operate the POS/register and cash out customers accurately.
• Follow up on customer requests for specific items and suggest additional products.
• Explain product benefits, features, prices, quality, and value using selling skills to support sales goals.
• Maintain store cash-handling records.
• Perform opening and closing procedures as needed.
• Merchandise displays according to visual guidelines.
• Assist with setup for special events and promotions.
• Understand and follow Loss Prevention policies and procedures, and communicate Loss Prevention issues to the Store Manager.
• Maintain sales floor, backroom, and restroom areas, including cleaning and mopping.
• Represent the company's values of being Positive, Playful, Present, and a Difference Maker.
• Work collaboratively with enthusiasm and cheerfulness in a team environment.

Benefits

• Flexible scheduling
• Career growth opportunities
• Training and development
• 30% employee discount
• Perk Spot discounts on cell phones, travel, theme parks, and more
• 401(k) with company match beginning the first day of the month after 60 days of employment
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed