Key Holder
EVERYTHING BUT WATER•Costa Mesa, CA
•$21 - $23•Onsite
About The Position
The Key Holder partners with the Store Management team to create a customer-centric environment through extraordinary customer service. The role supports the Company’s customer service model, brand standards, and store operations in partnership with Associates. The Key Holder works closely with the Store Manager and Assistant Store Manager to meet business needs, provide adequate shift coverage, and occasionally supervise Sales Associates. The role is based at South Coast Plaza.
Requirements
- 2–4 years of retail sales experience.
- 1 year of supervisory experience.
- Availability to work nights, weekends, and holidays.
- Effective customer engagement skills.
- Strong interpersonal and communication skills.
- Ability to stand and walk for an eight-hour shift, climb a ladder, and lift at least 15 pounds.
- Must be at least 18 years old.
- Must be fluent in English (speaking, reading, and writing).
Responsibilities
- Work closely with the Store Manager and Assistant Store Manager to support business needs and adequate shift coverage, and at times supervise Sales Associates.
- Deliver exceptional customer service by demonstrating the Company’s selling model confidently and knowledgeably.
- Maintain cleanliness, organization, and visual presentation in accordance with brand standards.
- Understand sales goals and align behaviors accordingly.
Benefits
- 401(k) participation
- Merchandise discounts
- Additional benefits for eligible Associates
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
