Key Holder

EVERYTHING BUT WATER•Marco Island, FL

8d•Onsite

About The Position

The Key Holder partners with the Store Management team to create a customer-centric environment through extraordinary customer service. The role supports the Company’s customer service model, brand standards, and store operations in partnership with Associates. The Key Holder works closely with the Store Manager and Assistant Store Manager to support business needs and shift coverage, and may supervise Sales Associates. The position is located at Marco Town Center.

Requirements

2–4 years of experience in retail sales.
1 year of supervisory experience.
Availability must include nights, weekends, and holidays.
Effective customer engagement skills.
Strong interpersonal and communication skills.
Ability to stand and walk for an eight-hour shift, climb a ladder, and lift at least 15 pounds.
Must be at least 18 years old.
Fluency in English, including speaking, reading, and writing.

Responsibilities

Work with the Store Manager and Assistant Store Manager to support business needs and provide adequate shift coverage; supervise Sales Associates at times.
Deliver exceptional customer service by demonstrating the Company’s selling model confidently and knowledgeably.
Maintain cleanliness, organization, and visual presentation in accordance with brand standards.
Understand sales goals and align behaviors accordingly.