Key Holder

EVERYTHING BUT WATER•Austin, TX

About The Position

The Key Holder partners with the Store Management team to create a customer-centric environment through extraordinary customer service. The role supports the Company’s customer service model, brand standards, and store operations in collaboration with all Associates. Everything But Water is a specialty retailer of women’s swimwear and resortwear, with more than 90 stores and an online store. The company offers a year-round selection of swimwear, cover-ups, sundresses, jewelry, totes, sandals, and other getaway essentials.

Requirements

  • 2–4 years of experience in retail sales.
  • 1 year of supervisory experience.
  • Availability must include nights, weekends, and holidays.
  • Effective customer engagement skills.
  • High-level interpersonal and communication skills.
  • Ability to stand and walk for an eight-hour shift, climb a ladder, and lift at least 15 pounds.
  • Must be 18 years of age or older.
  • Must be fluent in English (speaking, reading, and writing).

Responsibilities

  • Work closely with the Store Manager and Assistant Store Manager to support business needs and adequate shift coverage, and at times supervise Sales Associates.
  • Deliver exceptional customer service by demonstrating the Company’s selling model in a confident and knowledgeable manner.
  • Maintain brand standards for cleanliness, organization, and visual presentation.
  • Understand sales goals and align behaviors accordingly.

Benefits

  • 401(k) participation.
  • Merchandise discounts.
  • Additional benefits for eligible Associates.
  • Competitive compensation package.
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