Key Control Officer (Full Time)
About The Position
The Key Control Officer is responsible for the security and integrity of Agua Caliente Casino Cathedral City keys and locking devices. The role oversees key control and inventory systems, maintains records and databases, coordinates repair work, and manages Security Lost and Found and the storage and documentation of contraband. Gaming experience is not required. The position is typically based in an office but also involves working throughout office areas and casino properties. The work environment may include smoke, subdued lighting, extreme heat or cold, and noise that increases in the casino. The role requires the ability to walk up to one mile, climb stairs, sit for the duration of a shift, and intermittently move items weighing at least 25 pounds.
Requirements
- High school diploma or GED.
- One year of related experience in the security locksmith industry and/or training, or an equivalent combination of education and experience.
- Obtain a current CPR and First Aid Certificate; First Aid training is provided by the Security Safety Coordinator.
- Ability to write clear, concise reports and communicate in English.
- Ability to stand, move, and work throughout the office area and properties, including walking up to one mile, climbing stairs, and sitting at a desk or workstation for the duration of the shift.
- Ability to work in a smoke-filled environment, subdued lighting, and extreme heat and cold.
- Ability to grasp, bend, lift, carry, or otherwise move items weighing at least 25 pounds intermittently.
- Sufficient hand dexterity to use office equipment, including a computer keyboard, calculator, general office equipment, and multi-line telephone.
Nice To Haves
- Experience in law enforcement, security, or the military; a current Guard Card; or completion of 832 PC college classes.
Responsibilities
- Oversee the ACCC Key Control and Inventory System.
- Maintain an updated key computer database and accountability records for departments with separate key control systems.
- Complete necessary repairs related to keys, locks, and locking devices.
- Coordinate outside locksmith services when needed and retain records and receipts of repair work.
- Maintain Key/Lock Disposition Files and notify Surveillance and/or Gaming Agents about damaged or inoperable hardware.
- Duplicate keys when requested and approved by the Director of Security.
- Manage Security Lost and Found, including maintaining a monthly reference book documenting items found, lost, and returned.
- Provide the Director of Security with a monthly inventory of donated items.
- Store and document contraband, including securing and documenting illegal weapons, drugs, drug paraphernalia, and other potentially illegal items taken into custody or confiscated.
- Maintain relationships with local law enforcement agencies for the release of contraband.
- Perform other duties or assignments deemed necessary by the Director of Security.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
