Key Control Officer (Full Time) (37473)

Agua Caliente Casinos•Rancho Mirage, CA
•Onsite

About The Position

The Key Control Officer is responsible for the security and integrity of keys and locking devices at Agua Caliente Casino Cathedral City. The role oversees the key control and inventory system, maintains the key database and accountability records, and performs or coordinates key and lock repairs. The officer also manages Security Lost and Found, documents found, lost, returned, and donated items, and stores and documents contraband. The position maintains relations with local law enforcement agencies regarding the release of contraband and performs other duties assigned by the Director of Security. Gaming experience is not required.

Requirements

  • High school diploma or GED.
  • One year of related experience in the security locksmith industry and/or training, or an equivalent combination of education and experience.
  • Obtain a current CPR and First Aid Certificate; First Aid Training is provided by the Security Safety Coordinator.
  • Ability to write clear and concise reports and communicate in English.
  • Ability to stand, move, and work throughout office and property areas, including walking up to one mile, climbing stairs, and sitting at a desk or workstation for the duration of the shift.
  • Ability to work in a smoke-filled environment, subdued lighting for extended periods, and extreme heat or cold weather.
  • Ability to grasp, bend, lift, carry, or otherwise move goods weighing at least 25 pounds intermittently.
  • Sufficient hand dexterity to use office equipment, including a computer keyboard, calculator, general office equipment, and a multi-line telephone.

Nice To Haves

  • Experience in law enforcement, security, or the military.
  • Current Guard Card or completion of 832 PC college classes.

Responsibilities

  • Oversee the ACCC Key Control and Inventory System.
  • Maintain an up-to-date computerized key database and accountability for keys managed under separate departmental control systems.
  • Perform necessary repairs to keys, locks, and locking devices.
  • Coordinate outside locksmith services when needed and retain records and receipts of the work performed.
  • Maintain Key/Lock Disposition Files and notify Surveillance and/or Gaming Agents about damaged or inoperable hardware.
  • Duplicate keys when requested and approved by the Director of Security.
  • Manage Security Lost and Found.
  • Create, provide, and maintain a monthly inventory reference book documenting items found, lost, and returned.
  • Provide the Director of Security with a monthly inventory of donated items.
  • Store and document contraband, including illegal weapons, drugs, drug paraphernalia, and other items taken into custody or confiscated.
  • Maintain relations with local law enforcement agencies regarding the release of contraband.
  • Perform other duties or assignments deemed necessary by the Director of Security.
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