Key Carrier Coordinator
TJX•San Antonio, TX
•$15 - $16
About The Position
The Key Carrier role is an elevated extension of the Coordinator role. Key Carriers primarily perform Coordinator duties and occasionally act as Key Carrier based on store needs, taking on a leadership role in maintaining all aspects of the store. The role requires open availability, including nights and weekends. The position is at Marshalls Store 0156 in San Antonio, Texas, and has a starting pay range of $15.00 to $15.50 per hour. Actual starting pay depends on relevant skills, qualifications, and experience.
Requirements
- Open availability and ability to work a flexible schedule, including nights and weekends.
- Team player who works effectively with peers and supervisors.
- Ability to respond appropriately to changes in direction or unexpected situations.
- Knowledge of company standard software, systems, and procedures.
- Knowledge of merchandise flow in stores.
- Proven problem-solving skills.
- Ability to effectively coach, delegate, and follow up on multiple people and tasks.
- Ability to act quickly under challenging circumstances.
- Ability to multitask.
- Superior communication and organizational skills, with attention to detail.
- 1 year of retail experience and 6 months of leadership experience.
Responsibilities
- Role-model exceptional customer service and create positive internal and external customer experiences.
- Promote honesty and integrity, and maintain confidentiality.
- Act as Manager on Duty in accordance with company policy and procedure.
- Ensure the store team performs tasks according to the store plan, prioritizing as needed.
- Address immediate customer service issues, coach Associates appropriately, and use discretion under customer service policies to satisfy customers.
- Maintain accurate Associate coverage in service areas.
- Ensure Associates follow operational procedures and opening and closing procedures follow company guidelines.
- Communicate priorities and progress updates accurately and effectively with management and Associates.
- Give and accept recognition and constructive feedback; provide feedback, recognition, and coaching to Associates.
- Partner with Management on Associate training needs.
- Ensure adherence to labor laws, policies, and procedures.
- Promote credit and loyalty programs.
- Support and participate in shrink reduction goals and programs.
- Promote safety awareness and maintain a safe environment.
- Perform other duties as assigned.
Benefits
- Associate discount
- Employee assistance program (EAP)
- Smoking cessation support
- Bereavement benefit
- 401(k) with Associate contributions
- Child care and cell phone discounts
- Pet and legal insurance
- Credit union
- Referral bonuses
- For eligible Associates: 401(k) match, medical, dental, and vision coverage, HSA, health care FSA, life insurance, short- and long-term disability, paid parental leave, paid holidays, vacation and sick leave, auto and home insurance discounts, scholarship program, and adoption assistance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
