Key Accounts Manager

IMT CORPORATION • Calgary, AB

3d

About The Position

The Key Accounts Manager is responsible for developing and maintaining long-term relationships with strategically important clients. The role focuses on maximizing sales opportunities, ensuring client satisfaction, and driving business growth through tailored account strategies, relationship management, and cross-functional collaboration.

Requirements

• Strong relationship-building and communication skills.
• Excellent negotiation and presentation abilities.
• Strategic thinking and problem-solving aptitude.
• Proficiency in CRM,ERP & Dynamics 365

Responsibilities

• Account management and relationship building with key clients
• Serve has the primary contact for key clients
• Maintain and build strong relationships with key stakeholders
• Develop strategic account plans to achieve sales targets and grow revenue within assigned accounts.
• Identify and pursue upselling and cross-selling opportunities.
• Understand each customer's business objectives and align Standen's capabilities to support their success.
• Monitor market and competitor trends to anticipate client needs and identify new business opportunities.
• Meet or exceed assigned revenue and profitability targets.
• Negotiate contracts and agreements to maximize value for both the client and the company.
• Collaborate with internal teams (sales, marketing, operations, finance, etc.) to deliver results
• Maintain accurate records of account activity, sales forecasts, and performance metrics
• Prepare regular reports and presentations for management on key account performance.
• Resolve customer issues promptly and professionally.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed