Key Account Manager – Bone Health -Hartford, CT

Amgen • Bridgeport, CT

15d

About The Position

The Key Account Manager – Bone Health assesses the current business environment in assigned accounts in relation to Amgen products and plans and executes actions to support account success. Reporting to the Key Account Director, the role works with internal matrix teams and external customers to build relationships and support sales performance and brand strategies across complex partner organizations. The territory covers Bridgeport, Stamford, and New Haven, Connecticut. The ideal candidate resides in the geography, has established key-account or customer relationships, and has experience promoting Amgen products to target accounts.

Requirements

• Doctorate degree and 2 years of sales experience and/or related account management experience; or master’s degree and 4 years of such experience; or bachelor’s degree and 6 years of such experience.
• Leadership ability, including the ability to influence and lead without authority.
• Excellent interpersonal, networking, influencing, negotiation, presentation, written, and verbal communication skills.
• Ability to handle multiple competing priorities in a fast-paced environment, approach challenges with a solution-oriented mindset, take initiative, and work in teams.
• Broad range of computer skills.

Nice To Haves

• 3 or more years of account management and/or public payor experience.
• Residence in the territory and established relationships with key accounts or customers.
• Advanced degree such as an MPH, MBA, or PharmD.
• 7 or more years of healthcare sales and/or marketing experience, or related experience in buying processes and decision-making.
• Clinic, hospital, access-environment, competitor, or specialty experience.
• District management, reimbursement, or managed care experience.
• Understanding of the current marketplace and trends.
• Knowledge of payor systems, billing, coding, and reimbursement processes.
• Documented ability to work with sales forces to resolve payor-related issues and a clear understanding of the buy-and-bill process.
• Experience with public payor or agency activities, including Local Coverage Determination processes.
• Knowledge of hospital committee structure, P&T processes, treatment and discharge protocols, DRG, and hospital reimbursement processes.

Responsibilities

• Develop and execute compliant market strategies to reach healthcare providers and accounts that are difficult to access.
• Serve as Amgen’s Bone Health contracting point; lead contract delivery, business reviews, and performance tracking.
• Coordinate with GPOs and large rheumatology networks.
• Lead post-fracture care initiatives.
• Monitor Amgen business performance across the portfolio, identify drivers and barriers, and coordinate pull-through initiatives across field teams.
• Provide actionable field intelligence and recommendations to the Amgen home office.
• Partner with Market Access Team Account Executives in shared accounts.
• Identify and resolve contracting, membership, and channel issues.
• Provide field insight and recommendations to Pricing, Brand, and GPO teams.
• Explore alternate sites of care, injection sites, and value-based partnerships.
• Identify key staff and departments influencing product-utilization decisions and cultivate relationships with key decision-makers.
• Identify and procure company resources needed to achieve account objectives.
• Analyze clinic economics, financial performance, and information from varying data sources.
• Navigate clinic reimbursement and work with sales teams to resolve payor-related issues.
• Develop, execute, and monitor strategic business plans; engage, influence, and lead cross-functional teams.

Benefits

• Retirement and Savings Plan with company contributions
• Medical, dental, and vision coverage
• Life and disability insurance
• Flexible spending accounts
• Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Time-off plans and bi-annual company-wide shutdowns
• Flexible work models, including remote work arrangements where possible
• Career development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level