Key Account Manager

Alnylam Pharmaceuticals•Vancouver, BC

27d•Remote

About The Position

The Key Account Manager (KAM), is a field-based expert that strategically drives the commercial objectives of Alnylam’s ATTR approved products. This position will be responsible for 2 indications in the disease areas of hereditary transthyretin amyloidosis (hATTR), and ATTR-CM. This maternity cover position (13 months) will have a territory that will cover the provinces of British Columbia and Manitoba and the anticipated start date is May 2026. The Key Account Manager is expected to develop territory specific strategic account plans in the context of the overall product strategy to optimize care for patients, in close alignment and collaboration with functions of Medical Affairs and Marketing, while ensuring full compliance with all relevant company, industry, legal, regulatory and ethical standards.

Requirements

Greater than 8 years of sales experience in bio/pharmaceutical sales and Key Account Management experience
Relevant experience in the specialty markets required (Cardiology/Neurology an asset)
Ability to gain consistent access and develop strong & professional relationships for product promotion with healthcare providers in Academic and community centers (live and virtually)
Strong communication skills to engage and influence professionals at all organizational levels
Strong business acumen to add value to existing health care structures within an established budget.
Proven project management and outcomes when working with physicians on healthcare system initiatives.
Ability to draw on previous experiences and insights to generate and maintain appropriate awareness and timely access to treatment
Ability to travel within a territory including overnights and weekends, and must hold a valid driver's license and passport which permits travel internationally.
Excellent organizational skills
University degree with a strong preference for the Life Sciences.

Responsibilities

Presents a positive image of the company and develops awareness about RNAi platform to relevant customer groups
Develops, owns and drives territory business plan, including customer targeting, in line with country strategy in partnership with the Commercial Lead and Medical Affairs team.
Achieves post-launch KPIs, including frequency, patient and share targets
Performs detailed analysis of the assigned territory to identify, assess, and develop relevant centers for diagnosis and treatment
Drives patient diagnosis and referral rates by executing against a territory strategy and account specific plans
Develops trusted relationships with a portfolio of customers to ensure competitive advantage, after developing a thorough understanding of key customer needs and requirements
Ensures the correct products and services are delivered to customers in a timely manner by collaborating with internal stakeholders and external centers
Works with Patient Services Program, reactively, to ensure best in class experience for patient and physician.
Manages and executes local learning and education activities to drive diagnosis and treatment rates, in collaboration with the Medical Affairs Team for physicians and other HCPs
Represents Alnylam at local, national and international events and congresses
Serves as communication link between key customers and internal teams
Liaises and collaborates with relevant internal staff (Medical Affairs, Commercial Leads, Market Access and Business Operations Manager), and external agencies as required.
Timely and accurate reporting and continuous diligent maintenance of the CRM database
Conducts all activities to highest ethical standards in accordance with country code of practice and local Laws and regulations
Ensures that Adverse Events and Product Complaints are reported to Medical Information as per the Alnylam Adverse Event Reporting Policy and to ensure our responsibility to Health Canada.
Significant travel approx. 50%, including domestic and international travel