Key Account Manager

LegalMatch.comReno, NV
Onsite

About The Position

LegalMatch offers a dynamic, yet casual and fun work atmosphere with training and ongoing support. We recognize that our employees are the key to our future, so LegalMatch offers a unique environment where your ideas are always appreciated and your contributions make an important difference. This position will be in-office at our Reno, NV location.

Requirements

  • Customer support experience or experience as a Client Service Rep.
  • Strong phone handling skills and active listening.
  • Excellent communication and presentation skills.
  • Ability to multi-task, prioritize, and manage time effectively.

Responsibilities

  • Review client performance and business needs to provide a proactive support in their success.
  • Assist in client requests and any issues that arise.
  • Serve as the point of contact for assigned clients.
  • Build and maintain strong, long-lasting client relationships.
  • Ensure the timely and successful delivery of our solutions according to needs and objectives.

Benefits

  • Training and ongoing support
  • Beautiful high-rise view overlooking the mountains, Aces ballpark, and downtown Reno.
  • Easily accessible for public transportation.
  • On-site coffee shop and restaurant.
  • Free on-site Gym.
  • Open concept office with sit-to-stand desks.
  • Casual dress code.
  • Tattoo/piercing and non-traditional hair color friendly environment.
  • $1,500 Retention Bonus!
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