Key Account Manager, Dental

Sunbit • San Ramon, CA

7d • Hybrid

About The Position

As we continue to grow our Dental vertical, we’re looking for a highly motivated and strategic Key Account Manager to join our team and make a real impact. In this role, you’ll manage and grow a portfolio of approximately 350-400 accounts, primarily mid-sized DSOs, helping practices adopt and expand Sunbit’s solutions. You’ll work closely with both executive leaders and on-the-ground teams- including Treatment Coordinators (TCs) and Office Managers (OMs) to ensure smooth implementation and sustained success for every practice. This role is about balance: roughly 50% remote and 50% field-based, giving you the chance to connect in person with teams, and drive growth initiatives firsthand. We’re looking for someone who is proactive, relationship-driven, and who enjoys building strong connections with both executives and frontline staff to make a meaningful difference.

Requirements

• 5+ years of experience in Account Management, preferably within dental, medical, healthcare, MedSpa, patient financing, or DSO environments.
• Strong business acumen with the ability to interpret performance metrics, execute account segmentation strategies, and drive revenue planning initiatives.
• Highly organized with exceptional time management skills, including effective pipeline management and strategic account prioritization.
• Proven track record of expanding existing accounts through relationship building, data-driven insights, and strategic influence.
• Experience engaging and partnering with C-suite executives and senior leadership stakeholders.

Nice To Haves

• Financing experience, particularly in patient financing solutions, is a plus.

Responsibilities

• Own and grow a defined book of business across mid-market DSOs, driving consistent increases in Sunbit adoption and loan volume
• Build and maintain trusted relationships with executive stakeholders, including CFOs, COOs, VPs of Operations, and regional leaders.
• Develop and execute tailored account plans aligned to each customer’s business objectives and operational goals.
• Lead comprehensive Quarterly Business Reviews (QBRs) that clearly communicate value and ROI.
• Take a proactive, top-down approach to stakeholder engagement to ensure alignment at both the executive and operational levels.
• Partner cross-functionally to support account initiatives and ensure seamless execution.

Benefits

• Competitive pay and stock options
• Unlimited PTO
• Comprehensive health benefits (Medical, Dental, Vision, Life, EAP, Parental Leave, HSA, & more)
• HSA
• Pet Insurance
• 401(k) with company match
• Cell Phone Stipend

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed