Key Account Manager – Bone Health - Las Vegas

Amgen • Las Vegas, NV

16d • $159,488 - $215,778

About The Position

The Key Account Manager – Bone Health assesses and diagnoses the business environment in assigned accounts in relation to Amgen products and plans and executes actions to support account success. The role works with internal matrix teams and external customers to build relationships across complex partner organizations, support sales performance, and advance brand strategies at multiple touch points and levels. The role reports to the Key Account Director. The territory covers Phoenix, Arizona; Las Vegas, Nevada; and Henderson, Nevada. Amgen ideally seeks a candidate who resides in the geography, has established relationships with key accounts and customers, and has experience promoting Amgen products to target accounts.

The position leads account strategy and Bone Health contracting, coordinates contract delivery and performance reviews, and works with GPOs, large Rheumatology Networks, field teams, Market Access, and home-office teams. It also supports post-fracture care initiatives, monitors portfolio performance, identifies business drivers and barriers, addresses contracting and channel issues, and provides market and field insights to inform company strategies and partnerships.

Requirements

• Doctorate degree and 2 years of sales and/or related account management experience; or master’s degree and 4 years of such experience; or bachelor’s degree and 6 years of such experience.
• Demonstrated ability to develop, execute, and monitor strategic business plans.
• Ability to engage, influence, and lead cross-functional teams.
• Leadership ability focused on influence, impact, and leading without authority.
• Excellent interpersonal skills, including networking, influencing, negotiation, presentation, and written and verbal communication.
• Ability to thrive in a fast-paced environment while handling multiple competing priorities.
• Solution-oriented approach to challenges; initiative, energy, enthusiasm, and ability to work in teams.
• Broad range of computer skills.

Nice To Haves

• At least 3 years of account management and/or public payor experience.
• Residence in the territory and established relationships with key accounts or customers.
• Advanced degree such as MPH, MBA, or PharmD.
• At least 7 years of healthcare sales and/or marketing experience, or related experience in buying processes and decision-making.
• Clinic, hospital, access-environment, applicable competitor, or specialty experience.
• District management, reimbursement, or managed care experience.
• Solid understanding of the current marketplace and trends.
• Knowledge of payor systems, billing, coding, reimbursement processes, and CMS policies and processes.
• Understanding of the buy-and-bill process.
• Experience in public payor or agency activities, including Local Coverage Determination processes.
• Knowledge of hospital committee structure, P&T processes, treatment and discharge protocols, DRG, and hospital reimbursement processes.
• Experience promoting Amgen products to target accounts.

Responsibilities

• Develop and execute compliant market strategies to reach difficult-to-access health care providers and accounts.
• Serve as Amgen’s Bone Health contracting point.
• Lead contract delivery, business reviews, and performance tracking.
• Coordinate with GPOs and large Rheumatology Networks.
• Lead post-fracture care initiatives.
• Monitor Amgen business performance across the portfolio.
• Identify business drivers and barriers and coordinate pull-through initiatives across field teams.
• Provide actionable field intelligence and recommendations to the Amgen home office.
• Partner with Market Access Team Account Executives in shared accounts.
• Identify and resolve contracting, membership, and channel issues.
• Provide field insight and recommendations to Pricing, Brand, and GPO teams.
• Shape the environment, including exploring alternate sites of care, injection sites, and value-based partnerships.
• Identify key staff and departments influencing product-utilization decisions in key accounts and cultivate relationships with key decision makers.
• Identify and procure company resources needed to achieve account objectives.
• Analyze and interpret clinic economics, financial performance, and data from varying sources.
• Navigate clinic reimbursement and work with sales teams to resolve payor-related issues.

Benefits

• Retirement and Savings Plan with company contributions.
• Group medical, dental, and vision coverage.
• Life and disability insurance.
• Flexible spending accounts.
• Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
• Stock-based long-term incentives.
• Award-winning time-off plans and bi-annual company-wide shutdowns.
• Flexible work models, including remote work arrangements where possible.
• Career development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level