Key Account Manager- Large Format Packaging (Remote- United States)

IPL Schoeller•Forsyth, GA

10h•Remote

About The Position

On July 1, 2025, IPL Plastics merged with Schoeller Allibert to form IPL Schoeller, a leading manufacturer of sustainable rigid packaging solutions across various end market segments including returnable transit packaging, consumer and industrial packaging, environmental containers, and agricultural packaging. The company is headquartered in Dublin, Ireland, and employs approximately 4,100 employees across North America and Europe. The Key Account Manager (KAM) is responsible for managing and growing IPL Schoeller’s Large Format Packaging business with major U.S. Consumer Products companies. This role involves owning strategic account relationships, driving profitable growth, and ensuring a best-in-class customer experience through strong account management, cross-functional collaboration, and execution excellence. The ideal candidate should have experience supporting large CPG or packaging customers, strong commercial fundamentals, and the ability to thrive in a fast-paced, manufacturing-driven environment. This position is eligible for the company's sales incentive plan.

Requirements

5+ years of experience in account management, sales, or commercial roles supporting large CPG customers.
Strong analytical skills with experience evaluating sales trends, pricing, and margins.
Proven ability to work cross-functionally and manage multiple priorities.
Excellent communication, presentation, and relationship-building skills.
Proficiency with ERP and CRM systems.
Willingness to travel up to 50% across North America.

Nice To Haves

Experience in manufacturing, packaging, consumer durables, or other product-based industries preferred.
IFS experience a plus.

Responsibilities

Serve as the primary commercial contact for assigned accounts, providing proactive, high-touch service.
Build and maintain relationships with procurement, packaging, and supply chain stakeholders.
Lead customer-facing activities including business reviews, pricing discussions, and product line or development reviews.
Monitor customer scorecards, OTIF performance, and compliance requirements; drive internal service improvements.
Develop and execute annual strategic account plans aligned with IPL Schoeller’s Large Format Packaging strategy.
Identify and secure growth opportunities across existing and new accounts, including customer conversions.
Manage forecasts, demand trends, and sales pipelines in partnership with Sales Operations, Customer Service, and Supply Chain.
Support pricing strategy through quote preparation, margin analysis, and execution of approved pricing actions.
Collaborate with Operations, Engineering, Supply Chain, Finance, and Customer Service to ensure customer requirements are met.
Coordinate cross-functional efforts for new product introductions, engineering changes, and packaging updates.
Partner with the Senior Sales Director on forecasting, budgeting, and executive reporting.
Utilize ERP and CRM systems to manage opportunities, quotes, and performance reporting.
Track customer KPIs, market trends, and competitive activity to inform strategic recommendations.
Lead issue resolution and support continuous improvement initiatives focused on customer experience, data accuracy, and profitability.