Lead Paralegal | Remote | United States
Master Search Solutions•New York, NY
•$85,000 - $125,000•Remote
About The Position
Our client, a fast-growing legal operations organization, is seeking a Lead Paralegal to support attorneys and clients in personal injury matters across the United States. This is a fully remote opportunity for an experienced legal professional who thrives in a high-volume, fast-paced environment. The role involves managing attorney relationships, client communications, and ensuring the smooth progression of cases from sign-up through resolution while delivering an exceptional client experience.
Requirements
- 10+ years of paralegal experience required
- Strong experience in personal injury or high-volume plaintiff-side litigation preferred
- Prior experience supporting multiple attorneys and managing high caseloads
- Proficiency with PI CMS (e.g., Litify, Filevine).
- Excellent client communication and stakeholder management skills
- Ability to build trust quickly with attorneys, clients, and internal teams
- Strong organizational and case management abilities
- Detail-oriented with exceptional follow-up and documentation skills
- Ability to prioritize multiple deadlines in a fast-paced remote environment
- Proactive problem-solving mindset with strong ownership of case outcomes
- High level of professionalism and confidentiality
Responsibilities
- Serve as the primary liaison between attorneys, clients, and the legal operations team
- Maintain proactive communication with clients throughout treatment and the full case lifecycle
- Provide detailed case status reports and regular updates to attorneys and law firm partners
- Coordinate with intake specialists, case managers, and demand reviewers to ensure cases progress efficiently
- Identify and resolve delays, bottlenecks, or issues before they impact outcomes
- Ensure attorneys have accurate and timely case information readily available
- Support case progression from initial intake through settlement and resolution
- Maintain organized, accurate, and confidential case files and documentation
- Deliver a high-touch client service experience while managing case velocity
Benefits
- Equity offered
- 100% employer-paid health, dental, and vision coverage
- 401(k) retirement plan
- Flexible PTO
- Fully remote opportunity within the United States
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
