SSO Key Account Manager - Mil/Gov

Ralliant•,

3d•$107,900 - $200,300•Remote

About The Position

We are seeking a Key Account Manager (KAM) to join our Service Sales Organization (SSO) within the Americas. This role is responsible for retaining, expanding, and acquiring strategic customer relationships, driving renewals, new business growth, and long-term account success. This is a remote, national role supporting U.S. and Canada-based Military/Government customers, prime contractors, and regulated markets, with up to 50% travel. This position requires a strong hunter–farmer mindset, balancing account management and new business development, including pipeline creation, new logo acquisition, and expansion within complex, compliance-driven environments.

Requirements

Experience supporting Mil/Gov and/or prime contractors
Proven success in B2B sales or account management in complex environments
Ability to drive both renewals and new business (hunting)
Experience with long, structured procurement cycles
Strong communication, negotiation, and stakeholder management skills

Nice To Haves

Experience in regulated or compliance-driven industries
Experience leading QBRs or customer governance
Familiarity with Dynamics CRM and SSO tools (CalWeb, quoting tools)
Analytical skills (Excel, PowerPoint)
Exposure to RBS/continuous improvement

Responsibilities

Own and grow a portfolio of mil/gov, prime, and regulated accounts
Drive renewals, retention, and service expansion
Build pipeline through outreach, partnerships, and industry engagement
Identify and close new business opportunities and new logos
Develop account plans and lead QBRs to drive value and growth
Navigate complex procurement and compliance requirements
Partner cross-functionally (Service Delivery, Sales, Legal, Finance) to deliver on commitments
Develop proposals, pricing, and negotiate contracts
Maintain accurate pipeline, forecasting, and CRM activity (Dynamics)