SSO Key Account Manager - Mil/Gov

Ralliant • Beaverton, OR

3d • Remote

About The Position

We are seeking a Key Account Manager (KAM) to join our Service Sales Organization (SSO) within the Americas. This role is responsible for retaining, expanding, and acquiring strategic customer relationships, driving renewals, new business growth, and long-term account success. This is a remote, national role supporting U.S. and Canada-based Military/Government customers, prime contractors, and regulated markets, with up to 50% travel. This position requires a strong hunter–farmer mindset, balancing account management and new business development, including pipeline creation, new logo acquisition, and expansion within complex, compliance-driven environments.

Requirements

• Experience supporting Mil/Gov and/or prime contractors
• Proven success in B2B sales or account management in complex environments
• Ability to drive both renewals and new business (hunting)
• Experience with long, structured procurement cycles
• Strong communication, negotiation, and stakeholder management skills

Nice To Haves

• Experience in regulated or compliance-driven industries
• Experience leading QBRs or customer governance
• Familiarity with Dynamics CRM and SSO tools (CalWeb, quoting tools)
• Analytical skills (Excel, PowerPoint)
• Exposure to RBS/continuous improvement

Responsibilities

• Own and grow a portfolio of mil/gov, prime, and regulated accounts
• Drive renewals, retention, and service expansion
• Build pipeline through outreach, partnerships, and industry engagement
• Identify and close new business opportunities and new logos
• Develop account plans and lead QBRs to drive value and growth
• Navigate complex procurement and compliance requirements
• Partner cross-functionally (Service Delivery, Sales, Legal, Finance) to deliver on commitments
• Develop proposals, pricing, and negotiate contracts
• Maintain accurate pipeline, forecasting, and CRM activity (Dynamics)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed