Key Account Manager (Delivery) - Piper Maddox (Corporate Functions) | New York City, NY

LHi Group•New York, NY

About The Position

Piper Maddox, part of LHi Group, is hiring a Key Account Manager for its Corporate Functions team in New York City. The role offers an established desk with 22 live jobs and existing client relationships, with a focus on recruitment delivery, managing and growing current accounts, and identifying further opportunities within those accounts. The team supports businesses across solar, wind, energy storage, energy trading, cleantech, and e-mobility. The successful candidate will manage client relationships and recruitment processes from vacancy briefing through offer and placement, while developing a strong understanding of clients’ hiring needs and providing market insight. The role is delivery-led rather than primarily focused on cold business development. There is potential to build and develop a team around the desk within 6–12 months, depending on performance, business needs, and available opportunities. The company offers a base salary of $65,000–$100,000, depending on experience, plus uncapped commission of up to 50%. Support includes structured training, in-office coaching, development programs, and potential eligibility for stakeholder or equity opportunities after 12 months, subject to applicable terms and criteria. The position is based in the Financial District in New York City, with flexible working arrangements aligned with role requirements and internal policies.

Requirements

Experience in recruitment, ideally including account management, delivery, or established client portfolios.
Strong relationship-building skills and the ability to earn the trust of clients and candidates.
A delivery-focused approach and the organization and persistence to manage multiple live vacancies.
Commercial awareness and an interest in growing accounts beyond their existing requirements.
Confidence taking ownership, solving problems, and working independently while contributing to a wider team.
Ambition to develop professionally, with an interest in future leadership or team-building opportunities.

Nice To Haves

Ideally operating at M1 level or above.
Ideally generating $250,000 annually or more.
Experience in the energy or renewables market is not required; sector knowledge can be learned.

Responsibilities

Take ownership of established client accounts and build relationships with decision-makers and hiring stakeholders.
Understand clients’ businesses, hiring priorities, and longer-term workforce needs, and maintain regular communication to keep expectations and delivery on track.
Identify opportunities to deepen client relationships and expand Piper Maddox’s services across existing accounts.
Manage live vacancies from briefing through offer and placement, providing a consistently high-quality recruitment service.
Source, engage, and assess candidates against client requirements using a proactive, consultative approach.
Coordinate interviews, gather feedback, and manage the recruitment process to keep clients and candidates engaged.
Provide market insight and candidate feedback to support informed hiring decisions.
Maintain a pipeline of relevant talent and ensure vacancies receive appropriate attention.
Identify opportunities within existing clients across additional teams, functions, and business areas, collaborating with colleagues to expand partnerships.
Build understanding of account potential, client priorities, and future hiring plans, contributing to revenue growth through delivery and repeat business.
Take ownership of performance, set goals, and maintain high standards across the desk.
Share knowledge and collaborate with colleagues to support the team, and help shape its growth with potential to build and develop a team as opportunities evolve.

Benefits

Base salary of $65,000–$100,000, depending on experience.
Uncapped commission of up to 50%, subject to the applicable commission plan.
401(k) retirement savings support.
Contributions toward private healthcare.
Structured training, in-office support, and ongoing development programs.
Access to an Employee Assistance Programme.
Flexible working arrangements aligned with role requirements and internal policies.
Extended lunch opportunities and a friendly office environment.
Potential eligibility for stakeholder or equity opportunities after 12 months, subject to applicable terms and criteria.
Potential consistency bonuses and quarterly lunch clubs, subject to applicable plans and eligibility criteria.
Potential half-year and global performance incentives, subject to applicable plans and eligibility criteria.
An additional week of annual leave after three years, subject to applicable milestones and policies.
The LHi Passport after five years, offering an expensed week at another office.
A Rolex or a month-long sabbatical after ten years, subject to applicable policies and criteria.