Key Account Manager (Delivery) - Piper Maddox (Corporate Functions) | New York City, NY

LHi Group•New York, NY

2d•$65,000 - $100,000•Onsite

About The Position

Piper Maddox, part of LHi Group, is hiring a Key Account Manager (Delivery) for its Corporate Functions team in New York City. The role offers established client relationships, 22 live jobs and a portfolio that includes significant accounts. It focuses on recruitment delivery, account management and growing existing client relationships, rather than primarily cold business development. The team supports businesses across Solar, Wind, Energy Storage, Energy Trading, Cleantech and E-Mobility. The successful candidate will manage client accounts and live vacancies, build trusted relationships with decision-makers, and identify opportunities to expand partnerships. The role offers autonomy and a potential opportunity to build and develop a team within 6–12 months, depending on performance, business needs and available opportunities. The successful candidate will receive management support, practical in-office coaching, structured training and ongoing development. The position is based in Piper Maddox’s New York City office in the Financial District. The advertised base salary is $65,000–$100,000, depending on experience, plus uncapped commission of up to 50%, subject to the applicable plan.

Requirements

Experience in recruitment, ideally with exposure to account management, delivery or established client portfolios.
Strong relationship-building skills and the ability to earn trust with clients and candidates.
A delivery-focused, organised and persistent approach to managing multiple live vacancies.
Commercial awareness and interest in growing accounts beyond their existing requirements.
Confidence to take ownership, solve problems and work independently while contributing to a wider team.
Ambition to develop a career, with an interest in future leadership or team-building opportunities.

Nice To Haves

Ideally operating at M1 level or above.
Ideally billing $250,000 annually or above.
Experience in the energy or renewables market is not required; sector knowledge can be learned.

Responsibilities

Take ownership of established client accounts and build relationships with key decision-makers and hiring stakeholders.
Understand clients’ businesses, hiring priorities and longer-term workforce needs to become a trusted recruitment partner.
Maintain regular client communication, clarify expectations and keep recruitment delivery on track.
Identify opportunities to deepen existing relationships and expand Piper Maddox’s services across client accounts.
Manage live vacancies from briefing through offer and placement.
Source, engage and assess candidates against client requirements using a proactive, consultative approach.
Coordinate interviews, gather feedback and manage the recruitment process to keep clients and candidates engaged.
Provide market insight and candidate feedback to support informed client hiring decisions.
Maintain a strong pipeline of relevant talent and give vacancies the attention required to deliver results.
Identify opportunities within existing clients across additional teams, functions and business areas.
Collaborate with colleagues across the wider business to leverage relationships and expand client partnerships.
Understand account potential, priorities and future hiring plans.
Contribute to revenue growth through delivery, repeat business and stronger client relationships.
Take ownership of performance, set clear goals and maintain high standards across the desk.
Share knowledge and collaborate with colleagues to support team success.
Help shape the team’s growth and progress toward broader leadership responsibility as appropriate.

Benefits

Base salary of $65,000–$100,000, depending on experience.
Uncapped commission of up to 50%, linked to performance and the applicable commission plan.
401(k) retirement savings support.
Contributions toward private healthcare.
Structured training, in-office support and ongoing development programmes.
Access to an Employee Assistance Programme.
Flexible working arrangements aligned with role requirements and internal policies.
Potential eligibility for stakeholder or equity opportunities after 12 months, subject to applicable terms and criteria.
Potential consistency bonuses and quarterly lunch clubs, subject to plans and eligibility.
Potential half-year and global performance incentives, subject to plans and eligibility.
An extra week of annual leave after three years, subject to applicable terms.
The LHi Passport after five years, offering an expensed week at another office, subject to applicable terms.
A Rolex or a month-long sabbatical after ten years, subject to applicable terms.
Extended lunch opportunities and a friendly office environment.