Key Account Manager - South Region

Campbell's • Nashville, TN

1d • $89,400 - $122,900 • Hybrid

About The Position

Since 1869, Campbell's has connected people through food they love, stewarding iconic brands. This role offers opportunities to grow, innovate, and inspire, making a difference every day. The Key Account Manager (KAM) is responsible for managing customer relationships, sales volume activities, and improving in-store execution and visibility of the company's portfolio. The KAM is tasked with reaching targets and goals for their designated sales area, establishing and expanding the customer base, and monitoring sales execution and opportunities within their geography. They will analyze market trends and customer needs, and develop strategies to elevate the portfolio and grow market share with regional customers and key decision-makers.

Requirements

• B.A. required
• Minimum of 5 years of relevant experience
• Advanced Microsoft skills including Excel and PowerPoint
• Strong verbal and written communication skills
• Problem solving skills
• Strong technical and analytical skills
• Must be able to relocate as required
• Must be located surrounding markets: TN, LA, MS and AL.
• Must be able to travel within district, to company meetings, company training and other regions as business needs demand.

Responsibilities

• Accountable for the ongoing development of customer specific plans that lead to the achievement of annual operating plan objectives, specifically share of display and continued growth of our brands.
• Achieve or exceed customer sales objectives through personal impact.
• Build winning relationships through consistent compression selling to customer area decisionmakers at the regional and store level.
• Responsible for effective communication to elevate execution through our internal processes.
• Communicate in a timely manner.
• Collaborate with all key stakeholders as needed.
• Provide feedback upstream to Customer team for more effective program planning in the future. This is to include, but not limited to, period promotions, pricing, display execution, merchandising activity, service opportunities, and period results.
• Identify and lead store level execution of growth activities of new opportunities to build our business.
• Manage the development and sell-in of field activated promotions such as secondary location placement, displays, and shelf space working with the Retail Operations Manager, Director of Operations and local Field Sales team.
• Build and improve region capability for upselling in-store and compression selling across Market Sales Leads, Market Development Leaders and Zone Sales Managers (role play).
• Ongoing assessment, identification, and communication of competitive activities.
• May perform other duties as required to deliver the business goals of the company.
• Must maintain focus on core accounts to drive consistent call coverage, while also identifying incremental opportunities to improve the strength of the region business plan through upselling to broader accounts.
• Manage customer situations and respond promptly to customer needs within 24 hours.
• Solicit customer feedback to improve service and respond to requests for service and assistance.
• Demonstrate high level of customer service, identifying and responding actively and with sensitivity to the needs of all internal and external customers.
• Must be able to plan, pre-sell, communicate, and execute store level promotions with specific and clear details.
• Foster quality focus in others and work to improve processes, products and services.
• Ability to build morale and group commitments to goals and objectives and support everyone's efforts to succeed.

Benefits

• medical
• dental
• short and long-term disability
• AD&D
• life insurance (for individual, families, and domestic partners)
• matching 401(k) plan
• immediate vesting
• unlimited sick time
• paid time off
• holiday pay
• free access to the fitness center (if in WHQ)
• on-site day care (operated by Bright Horizons)
• company store
• Campbell’s Cares program matches employee donations and/or volunteer activity up to $1,500 annually
• variety of Employee Resource Groups (ERGs)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level