Key Account Manager - Canada

FICO

35d • Remote

About The Position

This role is your chance to lead a cornerstone account for a global leader in analytics and decisioning technology. You’ll have the opportunity to shape the future of a premier client’s business while achieving significant personal and professional growth. With over 60 years of consistent growth, FICO’s world-class solutions empower thousands of businesses worldwide to make smarter fraud, risk, and customer management decisions. As a senior member of our Sales organization, you will leverage your deep expertise, strategic acumen, and consultative-selling prowess to strengthen and expand a marquee client relationship. This is not just another sales role—it’s an opportunity to make a significant impact by partnering with a global financial institution to address their most urgent challenges with FICO’s advanced technologies. If you’re a results-driven, senior-level professional with a passion for delivering innovative solutions and driving exceptional outcomes, we want to hear from you.

Requirements

• Demonstrated success in building and managing strategic relationships with senior executives, particularly within large financial institutions.
• A track record of structuring and closing complex, multi-million-dollar deals, including SaaS-based solutions that expand existing offerings or integrate into larger solution bundles.
• Deep familiarity with banking, credit risk, fraud prevention, account management, or consumer lending. Experience in applying technologies such as machine learning, AI, decision management, and optimization is highly desirable.
• Ability to craft and execute joint business plans that align with client objectives and FICO’s strategic priorities.
• A Passion to learn and educate customers and FICO colleagues through presentations, and conversations. Strong soft skills, and a genuine interest in people and a desire to help them be wildly successful.
• Able to maintain focus and effectiveness under pressure, adaptable to change, and recover quickly from setbacks.
• A team-oriented mindset that values collaboration and leverages the collective strengths of colleagues to deliver exceptional results.
• Willingness to travel up to 50% to maintain a close partnership with the client and foster meaningful, face-to-face interactions.
• Bachelor’s degree in business, technology, or a related discipline, or equivalent commercial experience.

Responsibilities

• Build and nurture relationships with C-suite and senior client stakeholders to uncover and address their most critical business challenges, demonstrating the value of FICO’s solutions at every turn.
• Collaborate with internal teams across sales, product, delivery, and marketing to design tailored, enterprise-grade solutions that align with client needs and long-term strategies.
• Lead high-stakes negotiations for multi-million-dollar contracts, ensuring mutually beneficial outcomes that protect and expand FICO’s footprint within the account.
• Serve as the voice of the client within FICO, influencing product roadmaps and solution strategies to address evolving market demands.
• Develop and execute comprehensive business plans that drive account expansion and long-term profitability, while achieving quarterly and annual sales targets with significant upside potential.
• Represent FICO as a trusted advisor, staying ahead of industry trends and positioning the company as the go-to partner for advanced analytics and decisioning solutions.

Benefits

• Highly competitive compensation, benefits and rewards programs
• An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
• The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior