Key Account Manager Sr. / San Jose

UCB • San Jose, CA

9d • $160,000 - $210,000 • Hybrid

About The Position

UCB is seeking a patient-focused Key Account Manager in Rare Diseases to join its Rare Syndromes ∙ Epilepsy US team, based in San Jose or Palo Alto, California. The role focuses on exceeding sales objectives in a complex selling environment by keeping marketing and sales objectives and key performance indicators at the forefront for customer segments in the assigned territory. The KAM prioritizes budget allocation responsively to meet territory objectives and implements marketing initiatives effectively to achieve sales goals.

The position works closely with medical, reimbursement support, managed market, specialty pharmacy, and other cross-functional partners to communicate customer needs and develop appropriate solutions. The KAM also partners with advocacy groups to support patient education and disease-state awareness in the local community. UCB describes its workplace as hybrid-first; unless the position's description or nature precludes it, employees spend 40% of their time in the office.

Requirements

• Bachelor's degree (BA/BS).
• At least 7 years of biotechnology or biopharmaceutical sales experience.
• 4–6+ years of rare or orphan drug experience.
• Proven, documented track record of delivering consistent sales results.
• Experience calling on customers at a variety of call points, including academic centers, community-based hospitals, and private practice offices, both in person and virtually.

Nice To Haves

• Experience promoting products specific to CNS/neuroscience, including epilepsy.
• New product launch experience.
• Specialty pharmacy or REMS experience.

Responsibilities

• Exceed sales objectives by developing and implementing business plans and marketing initiatives.
• Maximize impact by leveraging available data sets and stakeholder input.
• Seek qualified leads and profile new accounts.
• Refine call planning and routing to optimize schedules.
• Maintain working knowledge of local managed care reimbursement.
• Collaborate with cross-functional partners, including medical, reimbursement support, managed market, and specialty pharmacy teams, to communicate customer needs and help deliver appropriate solutions.
• Partner with advocacy groups to support patient education and disease-state awareness in the local community.
• Emphasize accountability and the highest standard of ethical conduct.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior