Key Account Manager – Rapid Diagnostics Division (Ontario)

Abbott Laboratories

4d • Remote

About The Position

This position is field-based and requires national travel across Canada in the Rapid Diagnostics Division. Candidates should be based in or around the Greater Toronto Area.

Requirements

• Completed Bachelor's degree required.
• 5+ years of experience in Pharma or Medical device companies with expertise in sales and commercial management, preferably in Diabetes and Cardiovascular segments.

Responsibilities

• Develops and executes the clinical strategy to support organizational goals across product lines or therapeutic areas (Diabetes, Cardio-Renal-Metabolic management and AMR).
• Translates clinical evidence and market needs into strategic initiatives that enhance value propositions and differentiation.
• Advises senior leadership on clinical trends, unmet needs, and opportunities for innovation.
• Develop and execute strategic account plans for major customers (eg Hospitals, Community Centers, Clinics, HCP offices, LongTerm facilities) government institutions.
• Build and maintain strong, trust‑based relationships with key decision‑makers, including medical directors, department heads, laboratory leaders, and procurement teams.
• Identify customer needs, clinical gaps, and strategic opportunities to expand product adoption and optimize usage.
• Serve as the primary clinical and strategic point of contact for assigned key accounts.
• Set accounts KPIs (Key Performance Indicators) and track progress.
• Performance data and strategy adjustment.
• Ensure accountability across departments for business execution.
• Sales forecast, commercial reporting and related systems and tools.
• Facilitate operational and demand planning processes, sales performance tracking and sales objective management.
• Ensure that country expenses are managed to respect country budget.
• Integrate demand planning meetings including LBE, monthly DFC, including campaigns and special activations that requires exceptional products availability.

Benefits

• Flexible work policies that allow a healthy balance between personal and professional life
• Investment in the development of employees through training and growth opportunities
• An environment where every voice is heard and valued

What This Job Offers

• Job Type: Full-time
• Career Level: Senior