Key Account Manager - North America

Flyability•Denver, CO

1d•$80,000 - $100,000•Onsite

About The Position

Flyability is a growing scale-up in the drone industry, focused on developing robots for hazardous environments. Their product, Elios, is a collision-tolerant flying robot designed for inspecting confined spaces, preventing human entry into dangerous areas. With over 130 employees, Flyability is a pioneer in indoor drone inspection. This role is based in Denver and offers an opportunity to contribute to the future of robotics and improve people's lives.

Requirements

3+ years in key account management, business development, or complex B2B sales, preferably selling hardware and software to industrial customers.
Familiarity with large multi-site organizations and their procurement processes.
Bachelor’s degree, or a Master’s in engineering, business administration, or a related field.
Fluent English.
Strong relationship-building and communication skills, with the ability to build trust quickly across all organizational levels.
Ability to translate complex technology into clear and accessible language for diverse audiences.
Confidence in influencing stakeholders without formal authority.
Natural curiosity about industries, customers, and technology.
Authorized to work in the United States.
Holding a valid driver’s license.
Based in or willing to relocate to the Denver area.
Able to travel up to 50% of the time, nationally and internationally.
Comfortable working on industrial sites, which may involve climbing stairs and handling equipment weighing 50-70 lb.

Nice To Haves

Spanish or French language skills.

Responsibilities

Grow a portfolio of 10-20 of Flyability’s largest North American accounts, focusing on asset owners in cement, power generation, pulp & paper, steel, and chemicals, as well as inspection companies serving them.
Ensure account success with Elios hardware, software, and payloads, and drive expansion into new sites, departments, and use cases.
Map each account from pilot to economic decision-maker and conduct business development within the portfolio.
Collaborate with Area Sales Managers and reseller partners in the region.
Manage the revenue objective and growth strategy for the assigned account portfolio.
Maintain account mapping of stakeholders in Salesforce.
Identify new sites, departments, and use cases, managing the full opportunity lifecycle from demonstration to purchase order.
Conduct regular on-site and remote interactions with users and sponsors, including business reviews with key accounts.
Develop coordinated account plans with Area Sales Managers and reseller partners.
Proactively identify risks related to adoption, satisfaction, and competitive threats, and mobilize relevant teams (Customer Success, Support, Product, Field Operations) to address them.
Provide structured customer feedback to Product and Marketing teams regarding account needs.