Key Account Manager - North America

Flyability•Denver, CO

17h•$80,000 - $100,000•Hybrid

About The Position

Flyability is seeking a Key Account Manager for North America to join their dynamic scale-up environment in the growing drone industry. The company's mission is to send robots into hazardous places instead of humans, with their product Elios being the world's first collision-tolerant flying robot for confined space inspection. This role offers the opportunity to improve lives and contribute to the future of robotics.

Requirements

3+ years in key account management, business development, or complex B2B sales, ideally selling hardware and software into industrial customers.
Familiarity with large multi-site organizations and their procurement processes.
Bachelor’s degree, or a Master’s in engineering, business administration, or a related field.
Fluent English.
Strong relationship-building and communication skills, with the ability to build trust quickly across all levels of an organization.
Ability to translate complex technology into clear and accessible language for diverse audiences.
Confidence in influencing stakeholders without formal authority.
Natural curiosity about industries, customers, and technology.
Authorized to work in the United States.
Holding a valid driver’s license.
Based in or willing to relocate to the Denver area.
Able to travel up to 50% of the time, nationally and internationally.
Comfortable working on industrial sites, which may involve climbing multiple flights of stairs, and loading, unloading, and setting up equipment weighing 50–70 lb.

Nice To Haves

Spanish or French language skills.

Responsibilities

Grow a portfolio of 10-20 of Flyability’s largest North American accounts, focusing on asset owners in cement, power generation, pulp & paper, steel, and chemicals, as well as inspection companies serving them.
Ensure account success with Elios hardware, software, and payloads, and drive expansion into new sites, departments, and use cases.
Map each account from pilot to economic decision-maker and conduct business development within the portfolio.
Collaborate with Area Sales Managers and reseller partners in the region.
Manage the revenue objective and growth strategy for the assigned account portfolio.
Maintain account mapping of stakeholders in Salesforce.
Identify new sites, departments, and use cases, and manage the opportunity lifecycle from demonstration to purchase order.
Conduct regular on-site and remote interactions with users and sponsors, including business reviews with the largest accounts.
Develop coordinated account plans with Area Sales Managers and reseller partners.
Proactively identify risks related to adoption, satisfaction, and competitive threats, and mobilize relevant teams (Customer Success, Support, Product, Field Operations) to address them.
Provide structured feedback to Product and Marketing teams, acting as the voice of the customer.