Key Account Coordinator, West
About The Position
Axis Communications is seeking a Key Account Coordinator to work closely with Key Account Managers to promote and support sales of Axis products and solutions within strategic end customer accounts. The role supports account planning, relationship development, opportunity growth, standardization initiatives, and coordination among internal and external stakeholders. The ideal candidate will be within reasonable driving distance of an Axis office in Irvine or San Jose, California, or Phoenix, Arizona. Travel may be required up to 30% annually. The coordinator works with account managers and customers to strengthen business relationships, develop opportunities, support strategic initiatives, and position Axis as a preferred solution across customer departments. The role includes researching customer organizations, analyzing needs and sales activity, maintaining account and project documentation, supporting reporting and forecasting, and coordinating with sales, operations, technical services, marketing, regional sales, and headquarters teams. This is a permanent position. The stated salary range is $85,000–$95,000 OTE, based on education, experience, and location. Axis describes itself as a network technology company offering video surveillance, access control, intercom, and audio systems with intelligent analytics applications. The company reports around 6,000 employees in over 50 countries and highlights an inclusive, diverse, collaborative culture and a commitment to sustainability.
Requirements
- Bachelor’s degree in Business or a related area.
- At least 3 years of experience in inside sales, account management, business development, project coordination, or related roles supporting customer relationships and strategic business initiatives.
- Experience working in technical sales or solution-based selling environments.
- Ability to make independent decisions and manage multiple priorities in a fast-paced environment.
- Strong organizational skills, attention to detail, and strategic thinking.
- Strong verbal and written communication skills.
- Strong relationship-building and collaboration skills across stakeholder groups.
- Proficiency with Microsoft Office applications and CRM or sales reporting tools.
- Self-motivated, with strong follow-through and accountability.
- Ability to work cross-functionally with sales, operations, technical, and marketing teams.
- Strong analytical and problem-solving skills.
- Solid technical aptitude, including a general understanding of networking infrastructure and enterprise technology environments.
- Resourcefulness and adaptability in a dynamic sales environment.
Nice To Haves
- Experience with physical security, video surveillance, access control, or enterprise security solutions.
- Experience supporting enterprise or national accounts.
Responsibilities
- Work with Key Account Managers and end customer stakeholders to cultivate business relationships and grow opportunities.
- Participate in internal and external customer meetings supporting account strategy, business development, and long-term growth planning.
- Investigate and analyze customer needs to evaluate available options and customized solutions.
- Support standardization efforts, including approved model lists, pricing strategies, product recommendations, and account planning.
- Research customer organizations to identify growth opportunities, organizational changes, and additional contacts.
- Collaborate with SDRs, Operations, Technical Services, Marketing, regional sales teams, and headquarters teams on strategic account initiatives.
- Analyze and respond to relevant sales leads and opportunities within assigned accounts.
- Support customer engagement related to product updates, cybersecurity initiatives, demonstrations, testing, evaluations, and project rollouts.
- Prepare and maintain account documentation, including meeting notes, account plans, approved model lists, loan requests, project details, and pricing strategies.
- Maintain accurate product configuration, specification, forecast, and project information.
- Review sales reports, dashboards, and account activity to support business planning and opportunity development.
- Coordinate with Operations and internal teams to forecast and plan large projects for timely delivery and account support.
- Assemble weekly, bi-weekly, and monthly reporting as required.
- Perform other related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
