Christmas Kettle Worker
About The Position
The Kettle Worker rings bells at assigned locations as part of The Salvation Army’s Christmas fundraising efforts. As the first point of public contact for the Christmas fundraising campaign, the worker is expected to provide courteous, friendly, professional service to the public. The role involves greeting donors, collecting donations, answering questions or directing people to an appropriate Salvation Army representative, and following instructions while working independently. This is a seasonal position with various, irregular hours, including nights, weekends, and holidays. Workers may need to stand or sit for extended periods outdoors in changing weather and may encounter noise, dust, dirt, interruptions, and members of the public who are angry, hostile, confused, or frustrated. Regular and punctual attendance is essential. The selected candidate must pass a criminal history information check; a conviction does not automatically preclude employment. The Salvation Army’s dress code will be provided at employment or orientation, and workers must wear provided identification and any special clothing while at the kettle stand and return the identification at the end of employment.
Requirements
- No education required.
- Able to work flexible and irregular hours, including nights, weekends, and holidays.
- Dependable and safety conscious.
- Excellent customer service skills and a pleasant, outgoing personality.
- Ability to follow instructions with limited supervision and work independently.
- Neat, clean, and tidy appearance.
- Ability to meet attendance requirements.
- Ability to ring a small hand bell and perform repetitive hand-bell ringing motion.
- Moderate mobility, including frequent changes between standing and walking.
- Physical ability to lift, carry, push, or pull light objects weighing less than 25 pounds, including the kettle and kettle stand.
- Ability to work with people from diverse backgrounds.
- Ability to stand or sit in one location for extended periods outdoors and work amid changing weather, noise, dust, dirt, frequent interruptions, and challenging public interactions.
- Pass a criminal history information check; a conviction will not automatically preclude employment.
- Ability to perform the essential duties with or without accommodation.
Nice To Haves
- Customer service experience preferred.
Responsibilities
- Ring the bell at the appointed kettle stand or location.
- Respond courteously to questions and requests for information from the public, directing people to an appropriate Salvation Army representative when needed.
- Collect monetary donations on behalf of The Salvation Army at the kettle stand.
- Greet donors in a friendly and hospitable manner.
- Follow instructions and work independently, including following rules and directions from the Kettle Coordinator and The Salvation Army.
- Meet attendance requirements and maintain regular, punctual attendance.
- Communicate with the public and staff professionally.
- Never leave the kettle unattended except for authorized breaks and only at a secure location.
- Wear identification and any special clothing provided by The Salvation Army while at the kettle stand, and return the identification at the end of employment.
- Complete, sign, and place a daily time card in the kettle at the end of the working day.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
