Christmas Kettle Worker

Salvation Army Careers•Pendleton, OR
•Onsite

About The Position

The Kettle Worker rings bells at assigned locations as part of The Salvation Army’s Christmas fundraising efforts and serves as the first point of public contact for the fundraising campaign. The role requires courteous, friendly, and professional interaction with the public, collecting monetary donations, and directing questions or requests for information to the appropriate Salvation Army representative. Workers follow instructions from the Kettle Coordinator and The Salvation Army, work independently with limited supervision, and meet attendance requirements. The kettle must remain attended except during authorized breaks at a secure location. Workers wear identification and any special clothing provided by The Salvation Army and complete and place a daily time card in the kettle at the end of each workday. The position is seasonal, with various and irregular hours, including nights, weekends, and holidays. Applicants must apply in person at 150 SE Emigrant Ave, Pendleton, OR 97801, Monday through Friday, 9:00 a.m. to 4:00 p.m. A criminal history information check is required; a conviction will not automatically preclude employment.

Requirements

  • No education required.
  • Have a pleasant, outgoing personality.
  • Be dependable and safety-conscious.
  • Demonstrate excellent customer service.
  • Be able to follow instructions with limited supervision and abide by rules, regulations, and instructions from the Kettle Coordinator and The Salvation Army.
  • Maintain a neat, clean, and tidy appearance.
  • Be able to ring a small hand bell repetitively.
  • Be able to stand or sit in one location for extended periods and frequently alternate between standing and walking.
  • Be able to lift, carry, push, or pull light objects weighing less than 25 pounds, including the kettle and kettle stand.
  • Be able to work with people from diverse backgrounds, including individuals who may be angry, hostile, confused, or frustrated.
  • Be able to work irregular hours, including nights, weekends, and holidays.
  • Pass a criminal history information check. A conviction will not automatically preclude employment.
  • Be able to perform the essential duties with or without accommodation.

Nice To Haves

  • Customer service experience preferred.

Responsibilities

  • Ring the bell at the appointed kettle stand or location.
  • Greet donors and members of the public in a friendly, hospitable, and courteous manner.
  • Collect monetary donations on behalf of The Salvation Army at the kettle stand.
  • Respond courteously to public questions and requests for information, directing people to the appropriate Salvation Army representative.
  • Follow instructions and work independently.
  • Meet attendance requirements and maintain regular, punctual attendance.
  • Keep the kettle attended except during authorized breaks, and take breaks only at a secure location.
  • Wear identification and any special clothing provided by The Salvation Army while at the kettle stand, and return identification at the end of employment.
  • Complete, sign, and place a daily time card in the kettle at the end of the workday.
  • Communicate with the public and staff with the highest level of professionalism.
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