K-12 Education Systems Engineer

Apple • Boston, MA

2d

About The Position

Partner closely with Apple’s sales team to provide pre-sales technical consulting and support that grows Apple’s K-12 Education business in an assigned territory. Use technical expertise and relationship-building skills to help customers choose technical architectures that meet their goals and increase adoption of Apple products. Collaborate with sales colleagues to help transform the way people work, teach, and learn. The position requires up to 60% domestic travel.

Requirements

• Typically requires a minimum of 3 years of related experience; the description also lists 5+ years of related experience.
• Background in pre-sales technical, engineering, or a similar function selling complex technical solutions.
• Deep experience in consultative sales, including qualifying opportunities, overcoming objections and obstacles, and closing business.
• Hands-on knowledge of multiple operating systems, including macOS, iOS, iPadOS, and Windows.
• Outstanding communication, presentation, and storytelling skills.
• Passion for continuous improvement, with curiosity to uncover gaps, resilience to remove barriers, and drive to optimize processes and create solutions.
• Excellent collaboration and relationship-building skills, including the ability to influence cross-functionally, navigate partner organizational structures, and lead complex negotiations.
• Bachelor’s degree or equivalent experience.
• Ability to build, maintain, and strengthen high-level customer relationships to accelerate business growth.
• Forward-thinking approach and tenacity to drive what matters.
• High level of integrity, trust, and accountability.

Nice To Haves

• Background in a customer-facing IT technology role overseeing hardware, software, and services is highly preferred.
• Familiarity with the K-12 Education market is a plus.
• Comfort with ambiguity and the ability to bring structure and clarity where none exists.

Responsibilities

• Work collaboratively across Apple and with customers, partners, and solution providers to serve as a trusted advisor on Apple hardware, software, and services.
• Understand customers’ businesses and technical goals, remove technical barriers and friction points, and improve readiness for Apple’s platform.
• Engage effectively in architectural and technical discussions with a wide range of audiences.
• Serve as a technical generalist across Apple products relevant to customer needs and as a specialist in one or more technical verticals.
• Provide technical leadership to the sales team and build credibility, relationships, and influence with account executives.
• Build and deliver presentations, demonstrations, and seminars to educate and inspire audiences.
• Leverage Apple and third-party subject matter expertise to shorten the sales cycle.
• Provide pre-sales technical support for new, large business opportunities, sharing status and progressing them toward closure.
• Represent customer and partner perspectives by communicating use cases, new standard methodologies, successes, and key takeaways.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level