Client Leader, K-12 Education

DLR Group • Fort Worth, TX

1d • Hybrid

About The Position

DLR Group is hiring a K-12 Education Client Leader for its new Fort Worth office. The role supports the firm's K-12 Education practice, which brings together educators, researchers, anthropologists, planners, architects, engineers, building performance experts, and interior designers to apply evidence-based design and help schools respond to technological, social, and cultural change.

The Client Leader plays a key role in business development, client relationship management, and contract negotiations. The position educates clients about DLR Group's design process and works with the Project Manager to support each project's financial success. Across the project lifecycle, the Client Leader maintains regular client contact, fosters a collaborative and innovative work environment, and works to meet both client and firm goals.

DLR Group is an integrated design firm delivering architecture, engineering, interiors, planning, and building optimization for new builds, renovations, and adaptive reuse projects. The firm is 100% employee-owned and emphasizes interdisciplinary collaboration, shared information, shared risk and reward, value-based decision making, and technology. It follows a four-day in-office work model, with flexibility to work somewhere other than the office on Fridays.

Requirements

• Bachelor's degree in Architecture, Engineering, Interior Design, or a related construction field.
• At least 10 years of professional experience in the AEC industry, including at least 5 years in a client-facing role.
• Robust understanding of the K-12 Education market in the DFW area.
• Strong understanding of business management principles, including strategic planning, resource allocation, and leadership.
• Knowledge of customer service principles, including needs assessment, quality standards, and customer satisfaction.
• Expertise in design techniques and tools for producing technical plans, drawings, and models.
• Familiarity with building methods, materials, and systems for construction and renovation projects.
• Strong critical-thinking, time-management, and verbal and written communication skills.
• Ability to actively listen, understand others' perspectives, and respond thoughtfully in conversations.
• Submit a current portfolio or work samples in PDF format to be considered.

Nice To Haves

• Professional licensure.

Responsibilities

• Manage project execution to align with budget, schedule, and scope while maintaining client expectations.
• Collaborate with the Project Manager on staffing, responsibilities, and performance feedback for project team members.
• Track project milestones and deliverables, ensure quality standards are met, and prepare regular status reports.
• Facilitate and document meetings with staff and clients, coordinating project personnel, vendors, and consultants.
• Participate in client contract negotiations, manage change requests, and approve project plan modifications.
• Support business development by contributing to RFP responses and participating in client interviews.
• Oversee project invoicing for accuracy and alignment with work deliverables, and manage accounts receivable.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior