Client Leader, K-12 Education

DLR Group • Dallas, TX

1d • Hybrid

About The Position

DLR Group is hiring a Client Leader for its K-12 Education practice in the Dallas office. The role supports business development, manages client relationships, and leads contract negotiations. The Client Leader educates clients about DLR Group’s design process and collaborates with the Project Manager to support each project’s financial success. Across the project lifecycle, the role maintains regular client contact, fosters a collaborative and innovative work environment, and works to meet both client and DLR Group goals.

The role manages project execution against budget, schedule, scope, and client expectations; coordinates with the Project Manager on team staffing and performance; tracks milestones and deliverables; and supports quality, reporting, meetings, contracts, invoicing, and receivables. The position is based in DLR Group’s Dallas office under a four-day in-office work model, with flexibility to work elsewhere on Fridays. Applicants are asked to submit a current portfolio or work samples in PDF format.

Requirements

• Bachelor’s degree in Architecture, Engineering, Interior Design, or a related construction field.
• At least 10 years of professional experience in the AEC industry, including at least 5 years in a client-facing role.
• Robust understanding of the K-12 Education market in the Dallas–Fort Worth area.
• Strong understanding of business management principles, including strategic planning, resource allocation, and leadership.
• Knowledge of customer service principles, including needs assessment, quality standards, and customer satisfaction.
• Expertise in design techniques and tools for producing technical plans, drawings, and models.
• Familiarity with building methods, materials, and systems for construction and renovation projects.
• Strong critical-thinking, time-management, and verbal and written communication skills.
• Ability to actively listen, understand others’ perspectives, and respond thoughtfully in conversations.
• Submit a current portfolio or work samples in PDF format for consideration.

Nice To Haves

• Professional licensure.

Responsibilities

• Manage project execution to align with budget, schedule, and scope while maintaining client expectations.
• Collaborate with the Project Manager on project staffing, responsibilities, and performance feedback for team members.
• Track project milestones and deliverables, ensure adherence to quality standards, and prepare regular status reports.
• Facilitate and document meetings with staff and clients, coordinating project personnel, vendors, and consultants.
• Participate in client contract negotiations, manage change requests, and approve project plan modifications.
• Support business development by contributing to RFP responses and participating in client interviews.
• Oversee project invoicing for accuracy and alignment with work deliverables, and manage accounts receivable.
• Maintain consistent client contact, educate clients on the design process, and foster a collaborative and innovative work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior