Client Leader, K-12 Education

DLR Group • Dallas, TX

10h • Hybrid

About The Position

DLR Group is seeking a K-12 Education Client Leader for its Dallas office. The role focuses on business development, client relationship management, contract negotiations, and project delivery. The Client Leader educates clients about DLR Group’s design process and collaborates with project managers to support each project’s financial success. Across the project lifecycle, the position maintains regular client contact, fosters a collaborative and innovative working environment, and works to meet both client and firm goals.

DLR Group’s K-12 Education team includes educators, researchers, anthropologists, planners, architects, engineers, building performance experts, and interior designers. The team uses evidence-based design to help schools adapt to technological, social, and cultural change, improve operations, and enhance student experiences and outcomes.

DLR Group is an integrated design firm providing architecture, engineering, interiors, planning, and building optimization services. It is 100% employee-owned and emphasizes interdisciplinary collaboration, information sharing, shared risk and reward, value-based decisions, and effective use of technology. The firm follows a four-day in-office model, with flexibility to work elsewhere on Fridays.

Requirements

• Bachelor’s degree in Architecture, Engineering, Interior Design, or a related construction field.
• At least 10 years of professional experience in the architecture, engineering, and construction (AEC) industry, including at least 5 years in a client-facing role.
• Robust understanding of the K-12 Education market in the Dallas–Fort Worth area.
• Strong understanding of business management principles, including strategic planning, resource allocation, and leadership.
• Knowledge of customer service principles, including needs assessment, quality standards, and customer satisfaction.
• Expertise in design techniques and tools for producing technical plans, drawings, and models.
• Familiarity with building methods, materials, and systems used in construction and renovation projects.
• Strong critical-thinking, time-management, and verbal and written communication skills.
• Ability to actively listen, understand others’ perspectives, and respond thoughtfully in conversations.
• Submit a current portfolio or work samples in PDF format for consideration.

Nice To Haves

• Professional licensure is preferred.

Responsibilities

• Manage project execution to align with budget, schedule, and scope while maintaining client expectations.
• Collaborate with the Project Manager on staffing, responsibilities, and performance feedback for project team members.
• Track project milestones and deliverables, ensure quality standards are followed, and prepare regular status reports.
• Facilitate and document meetings with staff and clients, coordinating project personnel, vendors, and consultants.
• Participate in client contract negotiations, manage change requests, and approve project plan modifications.
• Support business development by contributing to RFP responses and participating in client interviews.
• Oversee project invoicing for accuracy and alignment with work deliverables, and manage accounts receivable.
• Maintain consistent contact with clients throughout the project lifecycle and foster a collaborative, innovative work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior