JWB Greeter (Full time)

Davidson Hospitality Group•Hollywood, FL

About The Position

Margaritaville Hollywood Beach Resort is seeking a friendly, outgoing Greeter/Cashier to welcome guests and help create a positive first impression. The role provides customer service, answers questions, assists guests with their needs, and handles cash transactions accurately and in accordance with company procedures. The Greeter/Cashier maintains a clean, organized cashier station and lobby, collaborates with other departments to support smooth guest experiences, and recommends nearby attractions, dining options, and activities. The role also involves proactively addressing guest concerns and upholding the resort’s brand standards and positive team culture.

Requirements

  • Excellent customer service skills.
  • Strong communication skills.
  • Fluency in reading, writing, and speaking English.
  • High energy and enthusiasm.
  • Ability to multitask in a fast-paced environment.
  • Strong attention to detail.
  • Experience with cash handling and point-of-sale systems.
  • High school diploma or equivalent.
  • Ability to work flexible schedules, including weekends and holidays.

Responsibilities

  • Welcome guests warmly and create a positive, inviting atmosphere.
  • Provide customer service, answer inquiries, and assist guests with their needs.
  • Handle cash transactions accurately and follow company procedures.
  • Maintain a clean and organized cashier station and lobby.
  • Collaborate with other departments to provide seamless guest experiences.
  • Suggest nearby attractions, dining options, and activities.
  • Proactively resolve guest issues or concerns.
  • Uphold the resort’s brand standards and contribute to a positive team culture.

Benefits

  • Multiple tiers of medical coverage.
  • Dental and vision coverage.
  • 24/7 Teledoc service.
  • Free maintenance medications.
  • Pet insurance.
  • Hotel discounts.
  • Tuition reimbursement.
  • Paid time off, including vacation, sick, bereavement, and holidays.
  • 401(k) match.
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