JWB Greeter (Full time)

Margaritaville Hollywood Beach•Hollywood, FL

25d•Onsite

About The Position

Margaritaville Hollywood Beach Resort is seeking a friendly, outgoing Greeter/Cashier to welcome guests and provide excellent customer service. The role involves answering questions, assisting guests, handling cashiering duties, and helping create a positive first impression and smooth guest experience. The Greeter/Cashier also maintains an organized work area, collaborates with other departments, offers local recommendations, and proactively addresses guest concerns while upholding resort brand standards and contributing to a positive team culture.

Requirements

Excellent customer service skills.
Strong communication skills.
Fluent in reading, writing, and speaking English.
High energy and enthusiasm.
Ability to multitask in a fast-paced environment.
Strong attention to detail.
Experience with cash handling and point-of-sale systems.
High school diploma or equivalent.
Ability to work flexible schedules, including weekends and holidays.

Responsibilities

Welcome guests warmly and create a positive, inviting atmosphere.
Provide customer service, answer inquiries, and assist guests with their needs.
Handle cash transactions accurately and in accordance with company procedures.
Maintain a clean and organized cashier station and lobby.
Collaborate with other departments to support seamless guest experiences.
Recommend nearby attractions, dining options, and activities.
Proactively resolve guest issues or concerns.
Uphold hotel and resort brand standards and contribute to a positive team culture.