JVSG Performance Management Coordinator

State of Oklahoma • Oklahoma City, OK

3d • $60,000 - $60,000 • Onsite

About The Position

The JVSG Performance Management Coordinator builds and maintains processes and databases for tracking performance metrics, including key performance indicators, service levels, productivity measures, and operational outcomes. The coordinator analyzes trends to identify performance gaps, concerns, and opportunities for improvement, and recommends ways to improve performance and efficiency. The role ensures compliance with agency, state, and federal regulations and produces recurring performance reports and presentations for departmental and agency leadership.

On-site attendance is an essential function because the role requires direct interaction with staff, clients, and on-site office resources. The position is statewide, with occasional travel to outreach and training sites. Work is typically performed in a climate-controlled office with moderate noise. The role is full-time, Monday through Friday, 8:00 a.m. to 5:00 p.m., and is not supervisory. The position is exempt and pays $60,000 annually ($28.85 per hour).

Requirements

• Bachelor’s degree, or an equivalent combination of education and experience. Each year of professional-level experience in organizational development, education, business, statistical analysis, or a related field may substitute for one year of required education.
• Knowledge of federal and state veterans’ employment programs, such as WIOA, JVSG, VA, and VR&E, and of laws, policies, and procedures governing veteran employment services.
• Time management, organizational, statistical and trend analysis, and problem-solving skills.
• Ability to use OESC standard software and the Internet, and to learn other software as needed.
• Ability to collect and analyze data and performance metrics, compile reports, and recommend improvements.
• Ability to work independently while managing an active caseload, communicate effectively, adapt to changing policies, technologies, and performance requirements, and interpret and apply relevant federal and state regulations.
• Proficient use of Microsoft Office, including Word, Outlook, Excel, Access, and Teams.
• Valid driver’s license.
• Ability to satisfactorily complete a comprehensive background check.
• Ability to lift, carry, and move objects weighing up to 25 pounds.
• Must be authorized to work in the United States for any employer at the time of application; the agency cannot sponsor or take over sponsorship of an employment visa.
• On-site attendance is required.

Responsibilities

• Build and maintain processes and databases for tracking performance metrics.
• Track key performance indicators, service levels, productivity measures, and operational outcomes.
• Analyze trends to identify performance gaps, areas of concern, and opportunities for improvement.
• Provide recommendations to improve performance and increase efficiency.
• Ensure compliance with agency, state, and federal regulations.
• Create recurring performance reports and presentations for departmental and agency leadership.
• Track relevant training requirements.
• Travel occasionally to outreach and training sites.

Benefits

• The State of Oklahoma offers a comprehensive benefits packet, including a benefit allowance to offset the cost of insurance premiums for employees and eligible dependents.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level