Juvenile Surveillance Officer

Judicial Branch of Arizona in Maricopa County•Durango, CO

5d•$27 - $37•Onsite

About The Position

Surveillance Officers provide surveillance and supportive casework services to probationers under the direction of the Superior Court, using evidence-based practices and following the Arizona Code of Judicial Administration. The role involves daily interaction with moderate- and high-risk youth and families, field contacts, cognitive behavioral interventions, assessments, case-plan support, documentation, and transition planning for juveniles leaving detention or residential placement. Officers respond to emails and telephone calls, address progress or regression toward case-plan goals and probation conditions, complete annual training, and follow safety requirements. The position may be assigned to a Domestic Violence Alternative program in the Community Supervision Bureau at the Juvenile Detention Center, or support Standard or Intensive Probation in the community. Assignments may include evening, overnight, and weekend shifts. Officers make 60% to 80% of client contacts in the field at locations across Maricopa County, some of which may be inaccessible by public transportation. The position is safety-sensitive and carries a risk of assault; officers must complete defensive tactics training and demonstrate proficiency. The role may also include direct sight-and-sound supervision of youth in a facility and transportation of youth. The Juvenile Probation Department provides juvenile justice services grounded in evidence-based practices and research. Its mission includes improving community safety, holding youth accountable through developmentally appropriate approaches, and connecting youth with community opportunities fairly and respectfully.

Requirements

High school diploma or GED, plus two years of qualifying experience in case management, probation, court work, direct work with justice-involved individuals or substance-dependent populations, behavioral health, or public safety; alternatively, an associate degree or 60 accredited college credit hours may satisfy the combined education and experience qualification. Other combinations may be considered.
Must be at least 21 years old by the time of hire.
Must be a U.S. citizen or legal resident of the United States.
Must successfully complete background and reference checks, interviews, polygraph and/or drug testing, and a pre-employment psychological examination; the posting separately specifies successful completion of a pre-employment polygraph and psychological examination.
Must possess, or be able to obtain by the time of hire, a valid Arizona driver license.
Must complete the 40-hour Defensive Tactics Training Academy no later than 120 days after employment and maintain the required certificate.
Must complete eight hours of defensive-tactics refresher training annually.
Must successfully complete the Intensive Probation Institute within the first 12 months of assignment to a juvenile intensive probation caseload.
Must submit to a medical examination required by the Correctional Officer Retirement Plan.
Ability to perform the physical and defensive-tactics proficiency requirements, including standing, moving, striking, controlled falls, ground techniques, and exposure to OC spray.
Ability to stand, walk, bend, sit, or drive for prolonged periods; reach, grasp, handwrite, and use a computer; see and read; communicate by speech and hearing; tolerate varying weather temperatures; and lift, drag, push, and carry items of various weights.
Ability to operate motor vehicles, computers, telephones, radios, handcuffs, body armor, and other equipment depending on case assignment.
Ability to maintain effective relationships with diverse populations, demonstrate professional and ethical conduct, apply correctional casework principles, and manage multiple assignments effectively.
Skill in self-control, patience, initiative, courtesy, tact, diplomacy, interviewing, motivating, interpersonal relationships, critical analysis, problem-solving, decision-making, and oral and written communication in English with people of varying educational levels.
Knowledge of effective time-management and organizational techniques.

Nice To Haves

Associate degree in behavioral sciences or a related field from an accredited college.
Experience with social and community corrections casework, interviewing, and counseling principles and practices.
Experience in the criminal justice system and with community resources.
Experience with adolescent and general human behavior principles and evidence-based practices in community corrections.
Experience with Diversion, Standard and Juvenile and/or Adult Intensive Probation, and community supervision.
Experience with caseload-management principles and practices.

Responsibilities

Monitor and observe probationers’ compliance with probation conditions, including counseling probationers and parents or guardians and conducting field contacts as part of a team.
Coach probationers in cognitive-behavioral and problem-solving skills to support compliance and reduce future criminal behavior.
Conduct risk-and-needs assessments and develop and implement individualized case plans focused on risk reduction.
Conduct meaningful office and field contacts at homes, schools, workplaces, treatment facilities, community restitution sites, and detention facilities, using assessment-based risk-reduction strategies.
Maintain complete identification and case records, including contact notes about compliance with probation conditions and case plans, and prepare written reports for probation officers.
Build relationships and encourage case-plan compliance through frequent telephone, work-site, and home contacts, including day, evening, and weekend contacts.
Use targeted interventions to build skills related to criminogenic risk and refer probationers to community resources, treatment, or other interventions as appropriate.
Participate in case-review conferences with probation officers to determine whether supervision levels should change.
Conduct searches, collect breathalyzer or urinalysis samples, and make documented efforts to locate absconders.
Appear and testify in court.
Respond appropriately to confrontational situations and use defensive tactics when necessary.
Collaborate and maintain contact with social-service and law-enforcement agencies and other stakeholders to support rehabilitation and public safety.
Perform other assigned duties, potentially including direct sight-and-sound supervision of youth in a facility and transportation of youth.
Complete required annual training, defensive-tactics refresher training, and applicable safety requirements.

Benefits

Generous paid time off
Paid sick leave
10 paid holidays
Affordable medical insurance
Dental insurance
Vision insurance
Coverage by one of several State-sponsored retirement pension plans
Employee assistance program
Wellness incentives
Optional life insurance
Optional disability coverage
Group legal plan
Pet insurance
Potential eligibility for Public Service Loan Forgiveness for qualifying full-time Judicial Branch employees