Junk Removal and Laborer

1-800-GOT-JUNK?•North Billerica, MA
•$28 - $32

About The Position

Southwind is hiring a Field Sales & Service Representative for its 1-800-GOT-JUNK? franchise group. The role combines customer service, on-site sales, and hands-on junk removal for homes and businesses. Team members create positive customer experiences, discuss pricing, provide estimates, and remove unwanted items safely. They also drive, navigate, and operate box trucks; training is provided. No prior junk removal experience is required. Daily recorded role-play scenarios support ongoing training, skill development, and performance improvement. This is a full-time position with four to five shifts per week, including one mandatory weekend shift and three to four weekday shifts. Shifts last 8–10 hours and may fall between 7:00 AM and 10:00 PM, depending on business needs. Employees must be available for four weekdays and one weekend day each week. Compensation is advertised as $28–$32 per hour in total compensation, including a $15.50 base hourly rate, tips, profit share, performance incentives, and overtime. A valid DOT Medical Card is required to drive commercial vehicles, and Southwind covers the full cost of obtaining DOT Medical Certification. Uniform requirements include a brown belt, brown steel-toe boots, navy blue work pants or shorts, and company-provided branded polo, cap or beanie, and sweatshirt. Advancement opportunities include Certified Sales Leader, Senior Sales Leader, People Development, Operator, and General Manager.

Requirements

  • Maintain availability for four weekdays and one weekend day every week.
  • Work four to five shifts per week, including one mandatory weekend shift.
  • Be physically fit and able to perform hands-on tasks, including lifting, carrying, loading, and maneuvering items up to 75 pounds.
  • Have a valid DOT Medical Card for driving commercial vehicles; the company covers the cost of obtaining DOT Medical Certification.
  • Demonstrate reliability, a strong work ethic, and a positive contribution to team culture.
  • Have strong communication, problem-solving, and organizational skills.
  • Be friendly, personable, and committed to delivering excellent customer service.
  • Demonstrate a passion for sales and exceeding customer expectations.
  • Meet uniform standards: brown belt, brown steel-toe boots, navy blue work pants or shorts, and company-provided branded apparel.

Responsibilities

  • Create positive customer experiences through outstanding customer service.
  • Lead pricing conversations, close on-site sales, and provide clear estimates.
  • Remove junk safely from homes and businesses.
  • Drive, navigate, and operate box trucks.
  • Lift, carry, load, and maneuver items weighing up to 75 pounds.
  • Represent the company with integrity and professionalism and maintain a sharp appearance.
  • Participate in daily recorded role-play scenarios for training, skill development, and performance improvement.

Benefits

  • Tips
  • Profit share and performance incentives
  • Overtime
  • Medical coverage
  • Vision coverage
  • Dental coverage
  • Retirement options
  • Career advancement pathways
  • Company-paid DOT Medical Certification
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