Junk and Route Sales Associate

1-800-Got-Junk?•Des Moines, IA

About The Position

Southwind, a 1-800-GOT-JUNK? franchise group, is hiring a Junk and Route Sales Associate for its Field Sales & Service Team. The role combines customer service, on-site sales, and hands-on junk removal at homes and businesses. Associates create positive customer experiences, discuss pricing, provide estimates, close sales, and safely remove unwanted items. The job also involves driving, navigating, and operating box trucks; training is provided, and prior junk-removal experience is not required. Daily recorded role-play scenarios support training, skill development, and performance improvement. The role is full-time, with 4–5 shifts per week: one mandatory weekend shift and 3–4 weekday shifts. Shifts last 8–10 hours and may fall between 7:00 AM and 10:00 PM depending on business needs. Associates must be available four weekdays and one weekend day each week. Compensation is listed as $20–$22 per hour, with a base hourly rate, tips, profit share, performance incentives, and overtime. Required attire includes a brown belt, brown steel-toe boots, navy blue work pants or shorts, and company-provided branded polo, cap or beanie, and sweatshirt. A valid DOT Medical Card is required for driving commercial vehicles; Southwind covers the full cost of obtaining DOT Medical Certification. The company describes advancement pathways and a full benefits package including medical, vision, dental, and retirement options.

Requirements

  • Passion for sales and ability to exceed customer expectations.
  • Friendly, personable approach and commitment to outstanding customer service.
  • Physical fitness and enthusiasm for hands-on tasks.
  • Dependability, reliability, and a hardworking attitude.
  • Strong communication, problem-solving, and organizational skills.
  • Availability for four weekdays and one weekend day each week.
  • A valid DOT Medical Card is required to drive commercial vehicles; the company covers the cost of obtaining DOT Medical Certification.
  • Wear the required uniform: brown belt, brown steel-toe boots, navy blue work pants or shorts, and provided branded polo and cap or beanie and sweatshirt.

Nice To Haves

  • Prior junk-removal experience is not required; training is provided.

Responsibilities

  • Create positive customer experiences through outstanding service.
  • Lead pricing conversations, provide clear estimates, and close on-site sales.
  • Safely remove junk from homes and businesses.
  • Drive, navigate, and operate box trucks.
  • Lift, carry, load, and maneuver items weighing up to 75 pounds.
  • Represent the brand with integrity, professionalism, and a sharp appearance.
  • Participate in daily recorded role-play scenarios for training, skill development, and performance improvement.
  • Maintain the required uniform standards while at the office, on or off the clock.

Benefits

  • Medical, vision, and dental coverage
  • Retirement options
  • Tips, profit share, performance incentives, and overtime
  • Career advancement pathways and promotion from within
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