Junior Title Officer
About The Position
We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us! We understand that fostering a diverse and inclusive environment is critical for the success of our business, and we actively work towards it every day. As a Junior Title Officer, HERE'S HOW YOU'LL CONTRIBUTE: Prepare/review documents as required, including search of title; consistently applying -Underwriting Guidelines, as applicable, to all files. Complete all Requests for Insurance, as mandated and as required in individual lender Procedures, within documented Service Level Agreements Respond to all communications, in accordance with our best practice standards, applying STAR Qualities. Develop internal and external partnerships to enhance overall customer service experience. Complete daily Quality Control as per audit guidelines. Responsible for handling inbound and/or outbound customer calls. Assist with reports, filing and data entry as required.
Requirements
- Previous experience in the financial and/or legal environment is considered an asset.
- Possess strong customer service skills with a focus on building relationships.
- Possess strong attention to detail with the ability to manage competing priorities within a busy office environment.
- Ability to exercise good judgment in protecting confidential information.
- Excellent organizational skills with the ability to manage competing priorities
- Working knowledge of Social media automation tools
- Proficiency in the Microsoft Office (Outlook, Word, Excel, PowerPoint)
- Advanced computer skills in MS Office products (Word, Excel)
Responsibilities
- Prepare/review documents as required, including search of title; consistently applying -Underwriting Guidelines, as applicable, to all files.
- Complete all Requests for Insurance, as mandated and as required in individual lender Procedures, within documented Service Level Agreements
- Respond to all communications, in accordance with our best practice standards, applying STAR Qualities.
- Develop internal and external partnerships to enhance overall customer service experience.
- Complete daily Quality Control as per audit guidelines.
- Responsible for handling inbound and/or outbound customer calls.
- Assist with reports, filing and data entry as required.
Benefits
- Employee and Family Assistance Program (EFAP)
- Wellness Essentials
- Group retirement savings plan with company match
- Paid holidays
- Generous paid time off
- Paid volunteer opportunities
- Charitable donation matching
- Employee recognition programs that include referral incentives
- Potential for performance-based incentives
- The opportunity to participate in our stock purchase plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
