Junior Support Analyst

Harris Computer•North Vancouver, BC

66d•$50 - $55•Remote

About The Position

We are currently seeking a Junior-level Developer to contribute to the development of Service-Link. As a Developer Analyst you will collaborate directly with the Support Manager and end users to gain a better understanding of their requirements in order to develop products which help them perform their jobs most effectively. This exciting and challenging position requires a self-motivated and independent individual who is committed to developing innovative software at Service-Link. This role welcomes candidates on Pacific Time in Canada. Preference will be given to candidates who can come to work from North Vancouver office location. Some rare travel may be required within Canada and United States.

Requirements

Computer Science or related STEM discipline
Strong JAVA or other object oriented programming language
Experience using SQL Server/ORACLE
Source control GIT
Windows and Linux knowledge
Excellent communication skills and passionate and eager to learn

Nice To Haves

Network Troubleshooting
JavaScript
XSLT
AWS

Responsibilities

Analyze and troubleshoot product stability issues reported by clients
Provide second line support as and when required by Customer Care team.
Provide timely updates on progress of ongoing work.
Maintain development deadlines and provide accurate estimates
Utilize programming skills to ensure delivered code meets high standards of quality and reusability
Communicate with both internal and external clients to ensure changes that meet requirements
Actively participate in code review and knowledge sharing sessions

Benefits

3 weeks' vacation and 5 personal days
Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment
Employee stock ownership and RRSP/401k matching programs
Lifestyle rewards
Remote work and more!

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