Junior Service Technician

Fairbanks Scales•Davenport, IA

About The Position

The Junior Service Technician travels to customer sites to assist with installations of new or replacement Fairbanks Scales weighing equipment, including truck or rail scales, floor scales, and industrial scales. The position also performs preventative maintenance and inspects, diagnoses, and repairs weighing instruments to ensure they are calibrated and operating correctly. The role performs field installation, maintenance, repair, and inspection work using testing devices, gauges, and other tools and equipment. It includes documenting customer tasks and other work activities, completing assigned training, maintaining parts inventory, and training customer staff in equipment operation. The technician must follow applicable safety, driving, regulatory, and company requirements and represent Fairbanks Scales professionally and ethically. Work takes place in varied indoor and outdoor environmental conditions, with exposure to wide temperature variations, noise, odors, and dust. The role requires regular travel, potentially long driving hours and out-of-town trips, and may involve overtime, weekends, holidays, nights, or varying shifts. Physical work includes lifting and maneuvering up to 50 pounds, entering and working in manholes and confined spaces, and using hand tools with repetitive hand and wrist movements. Personal protective equipment must be worn as required by the site or task.

Requirements

High school diploma or equivalent.
Current Class E driver's license.
Ability to obtain and maintain State certification for Weights and Measures.
Effective verbal and written communication skills.
Ability to learn and demonstrate proficiency in company software applications and adapt to upgrades, changes, and new programs.
Exposure to basic mechanical maintenance and electronic principles.
Ability to drive long hours and travel out of town regularly.
Ability to repeatedly and constantly lift and maneuver weights up to 50 pounds.
Physical ability to enter and exit manholes and work inside confined spaces.
Ability to work long hours and overtime, which may include weekends, holidays, nights, and varying shifts.
Ability to use close vision and focus, see details at close range and at a distance, see under low-light conditions and objects to one's side, and perform tasks requiring hand dexterity and hand-eye coordination.
Ability to use hand tools with repetitive wrist, hand, or finger movement and to grasp, manipulate, or assemble very small objects.
Regular attendance.
Compliance with applicable State, DOT, Federal, and local rules and regulations and company safety policies.

Nice To Haves

Basic understanding of machines and tools, circuit boards, processors, chips, electronic equipment, and computer hardware and software, including their design, uses, repair, and maintenance.

Responsibilities

Install, maintain, repair, and inspect weighing equipment in the field using testing devices, gauges, and other tools and equipment.
Conduct routine preventative maintenance according to established guidelines and schedules.
Verify dimensions and tolerances using measuring instruments; test electrical components and replace faulty items.
Set up, operate, and troubleshoot machines and equipment at customer sites according to established procedures and guidelines.
Complete customer tasks, test reports, time reporting, safety records, inventory records, driving or activity logs, and other required reporting accurately and on time.
Complete assigned training programs on time.
Inspect scale installation sites to verify electrical supply wires, conduits, switches, and circuit breakers meet specifications.
Complete job hazard analyses and ensure safety protocols and personal protective equipment are in place before beginning work.
Maintain equipment, tools, and facilities for safe operation.
Comply with State and DOT driving rules and regulations and company policies and procedures.
Maintain parts inventory and order parts as necessary.
Train customer staff to operate equipment.
Follow Federal, State, and local regulations and company safety policies.
Represent Fairbanks Scales professionally and ethically.
Perform other duties as assigned.