Junior Service Technician

Fairbanks Scales•Davenport, IA

About The Position

The Junior Service Technician travels to customer sites to assist with installations of new or replacement Fairbanks Scales weighing equipment, including truck or rail scales, floor scales, and industrial scales. The role also performs preventive maintenance, inspections, diagnosis, and repairs to help ensure weighing instruments are calibrated and operating correctly. The position involves using testing devices, gauges, measuring instruments, hand tools, and other equipment; completing service documentation and training; maintaining parts and equipment; and following safety, driving, regulatory, and company requirements. The technician also trains customer staff in equipment operation and represents Fairbanks Scales professionally and ethically. Work takes place indoors and outdoors in varied environmental conditions, including temperature changes, noise, odors, and dust. The role requires regular travel, including long drives and out-of-town trips, and may involve long hours, overtime, weekends, holidays, nights, or varying shifts. The technician must use required personal protective equipment and be able to work in confined spaces.

Requirements

High school diploma or equivalent.
Current Class E driver's license.
Ability to obtain and maintain State certification for Weights and Measures.
Effective verbal and written communication skills.
Ability to learn and demonstrate proficiency in company software applications and adapt to software upgrades, changes, and new programs.
Exposure to basic mechanical maintenance knowledge and electronic principles.
Ability to drive long hours and travel out of town regularly.
Ability to repeatedly lift and maneuver weights up to 50 pounds.
Ability to enter and exit manholes and work in confined spaces.
Ability to work long hours and overtime, which may include weekends, holidays, nights, and varying shifts.
Ability to use close vision and focus, see details at close range and at a distance, see in low light, and notice objects to the side.
Ability to talk and hear; sit, stand, bend at the knee and waist, and walk; perform repetitive wrist, hand, or finger movements with hand tools; and use finger dexterity and hand-eye coordination to grasp, manipulate, or assemble small objects.
Regular attendance is required.

Nice To Haves

Basic understanding of machines and tools, circuit boards, processors, chips, electronic equipment, and computer hardware and software, including their designs, uses, repair, and maintenance.

Responsibilities

Provide installation, maintenance, field service repair, and inspection services for weighing equipment using testing devices, gauges, tools, and other equipment.
Perform scheduled preventive maintenance, verify dimensions and tolerances, test electrical components, and replace faulty items.
Set up, operate, and troubleshoot machines and equipment at customer sites according to established procedures and guidelines.
Complete customer task records, test reports, time reports, safety records, inventory records, driving logs, and other required reporting accurately and on time.
Complete assigned training programs on time.
Inspect scale installation sites to verify that electrical supply wires, conduits, switches, and circuit breakers meet specifications.
Complete a job hazard analysis and ensure required safety protocols and personal protective equipment are in place before beginning tasks.
Maintain equipment, tools, and facilities in safe operating condition.
Follow State and DOT driving rules and regulations, as well as company policies and procedures.
Maintain parts inventory and order parts as needed.
Train customer staff in equipment operation.
Follow Federal, State, and local regulations and company safety policies.
Represent Fairbanks Scales professionally and ethically.
Perform other duties as assigned.