Junior Sales Support Representative (SDR) | Outdoor Hospitality SaaS 🚀💻

Atomic HR • Cancún, Canada

151d • Remote

About The Position

Our client is a U.S.-based SaaS company that provides a platform for campground and RV park operators to manage reservations, communicate with guests, and increase bookings. Their platform includes an operations system for park owners and a traveler marketplace. The team supports operators across the United States, many of whom run fast-paced, seasonal businesses. In this role, you will own the initial stage of the sales pipeline, responding to inbound inquiries, maintaining engagement, and converting interested prospects into scheduled demos. Success hinges on prompt responses, organized management of multiple conversations, and guiding prospects to the next step towards a demo. You will collaborate with sales leadership based in Texas, supporting prospects across U.S. time zones and ensuring seamless handoffs after demos are booked.

Requirements

• Strong spoken and written English communication skills
• Comfort speaking with prospects on the phone
• Strong organization and follow-through on follow-ups
• Ability to manage multiple conversations and timelines
• Reliability and accountability—doing what you say you’ll do
• Ability to overlap with U.S. business hours (Central Time preferred)
• Early-career curiosity about sales, SaaS, or revenue operations

Nice To Haves

• Customer-facing experience (sales, support, recruiting, hospitality)
• Familiarity with CRMs such as HubSpot or Salesforce
• Experience scheduling demos or coordinating sales calendars
• Exposure to outbound calling or appointment setting
• Interest in SaaS, marketplaces, or hospitality technology

Responsibilities

• Respond quickly to inbound demo requests and product inquiries
• Call prospects to confirm interest and secure demo bookings
• Ask light qualification questions to confirm fit and urgency
• Coordinate demo scheduling across U.S. time zones
• Send clear confirmations and reminders to reduce no-shows
• Maintain accurate CRM notes, timestamps, and next steps
• Follow up persistently with leads who go quiet
• Share insights on objections, lead quality, and pipeline friction

Benefits

• Fully remote contractor role
• Full-time or part-time schedule options
• Competitive USD compensation (based on experience and schedule)
• Direct collaboration with experienced sales leadership
• Early exposure to SaaS sales and pipeline management
• High autonomy and ownership over your daily workflow
• Opportunity to grow into broader sales or revenue roles

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed